Job Information
FIRSTENERGY SERVICE COMPANY Engineering Technician in Youngstown, Ohio
JOB DESCRIPTION FirstEnergy at a Glance We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers' lives brighter, the environment better and our communities stronger. FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts. About the Opportunity This is an open position with Cleveland Electric Illuminating Company, a subsidiary of FirstEnergy Corp [CEI]. This is a mobile (remote) position. This job is responsible for the reliability and assessment work for the Distribution function of the Company, reporting to the Youngstown, OH Service Center, Ohio Reliability & Asset Management Group. Summary of Responsibilities: Power Quality * Demonstrate and direct a solid commitment to all aspects of safety. * Respond in a timely manner to residential, commercial, and industrial customer and commission inquiries concerning reliability, voltage and power quality concerns. This may include EMF (Electric and Magnetic Fields), Radio Frequency Interference (RFI) inquiries or short circuit analysis. * Complete required regulatory overhead and/or underground inspections as assigned. Apply knowledge of state regulatory requirements for distribution inspection and maintenance, and coordinate and schedule for completion according to regulatory deadlines. * Assume liaison and troubleshooter role to customers often interpreting conflicting data between the equipment manufacturer and onsite technician. * Work on special projects as business needs require. * Support Claims and Customer Service Departments on distribution systems, Power Quality investigations, and various services offered to our customers. * Accompany Marketing Representatives to meetings with industrial/commercial/local municipality and the public where technical support is needed. * Perform comprehensive outage analysis in support of the company's reliability initiatives and make recommendations to correct reliability and power quality items. Collaborate with Planning & Protection Engineering in identification and resolution of emergency situations. * Review and interpret reliability data, investigate reliability issues, and performance history and propose solutions. * Evaluate equipment for use in power quality, voltage, radio and television interference investigations. Provide technical support for this equipment and software. * Identify equipment needs and other potential budget items, determine expected benefits, provide budget level cost estimates and present the business case for funding decisions. * Provide troubleshooting training to the Line department, Engineering support, repair recloser controls & salvage recloser units. * Perform reliability investigations resulting from customer concerns regarding perceived high/low voltage, dim/bright lights, flickering lights, stray voltages, momentary interruptions, frequent outages in a timely manner and in compliance with guidelines established by the PA PUC, as well as defined company best practices. * Conduct stray voltage investigations. * Work with planning engineer on Caidi, worst performing circuits, and other reliability projects. * Act as back up for management as needed. * Provide assistance during emergencies and storm-related activities and travel to various off-site locations as well as FirstEnergy office locations, training facilities and customer sites, when requestApply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjMwOTI5LjEwNTA4QGZpcnN0ZW5lcmd5Y29tcC5hcGxpdHJhay5jb20