Job Information
The Wilmington Convention Center Sales Manager in Wilmington, North Carolina
Position: Sales Manager Department: Sales Reports To: General Manager and Sr. Sales Manager FLSA Status: Exempt/Salaried
**Summary
The Sales Manager is responsible for the selling, soliciting, and servicing event bookings for the Wilmington Convention Center with a primary focus on Social, Military, Educational, Religious and Fraternal (SMERF) groups, Sports/Recreation, and Public Consumer Shows. Additionally, this position is responsible for managing bookings in other business markets as assigned.
Essential Duties and Responsibilities
Exceeds assigned sales goals in support of achieving the annual budget
Responds promptly (within a 24-hour turnaround) to inquiry calls, RFPs, and client requests
Proactively develops new sales leads
and manages client accounts
Prepares and issues
cost proposals and License Agreements
Maintains accurate records
of inquiries, proposals, and bookings
Represents the facility at key industry events, including sales conferences, conventions, and tradeshows, as aligned with the sales budget and GM approval
Conducts persuasive sales presentations
, both on-site and off-site
Ensures accuracy, professionalism
, and highest level of customer service in all communications and interactions
Fosters strong collaborative relationships
with the Wilmington and Beaches CVB, hotel partners, and other key industry and community stakeholders
Utilizes data analytics
to track leads and bookings, identify trends, and refine sales strategies
Monitors industry trends
and competitor activity to maintain a competitive edge
Abides by approved
pricing guidelines, booking policies, and standard operating procedures
Engages
in team events and activities
[]{style="font-family
"}