Job Information
Blaze Heating and Plumbing Lead HVAC Service Technician in Wilmington, North Carolina
Blaze Heating, Cooling, Plumbing and Electricis seeking a highly skilled and experienced Lead HVAC Service Technician to join our team. As a Lead HVAC Service Technician, you will be responsible for overseeing and performing a variety of tasks related to the installation, maintenance, and repair of heating, ventilation, and air conditioning (HVAC) systems. The ideal candidate should possess strong leadership skills, technical expertise, and a commitment to providing exceptional customer service
Work the hours you want -
- Full-Time or Flexible scheduling
- Year-Round work
- Paid Training
- Weekly pay
- Fully stocked company vehicle, gas card, cell phone, tablet, and uniform
- Robust benefits package - health, dental, vision insurance, 401k match, Roth IRA and more
- Paid Life Insurance
- Paid Time off and Paid Holidays
- Career growth opportunity
Position Responsibilities:
- Provide leadership and guidance to a team of HVAC service technicians.
- Coordinate and prioritize daily work schedules for the team.
- Train and mentor junior technicians, ensuring continuous improvement and skill development.
- Diagnose and repair complex HVAC system issues, including but not limited to, heating, cooling, ventilation, and refrigeration systems.
- Conduct preventive maintenance and routine inspections of HVAC systems to identify potential problems and ensure optimal performance.
- Stay updated on industry advancements and best practices to enhance technical knowledge.
- Interact with customers in a professional and courteous manner.
- Communicate effectively to explain technical issues, provide solutions, and offer recommendations for system improvements.
- Ensure customer satisfaction through high-quality service delivery.
- Maintain accurate and up-to-date records of service calls, work performed, and parts used.
- Generate service reports and provide detailed information for invoicing purposes.
- Adhere to all safety protocols and guidelines during the installation, maintenance, and repair of HVAC systems.
- Ensure that team members comply with safety regulations and use proper personal protective equipment (PPE).
Essential Skills and Experience:
- At least five (5) years of residential HVAC Service experience and knowledge
- Valid local drivers license with an acceptable driving record
- Acceptable criminal background record
- Strong customer service skills
- Strong mechanical aptitude
- Ability to exercise independent judgment and make appropriate decisions
- Ability to organize and manage multiple tasks
- Ability to work synergistically with crew partner(s), also independently and accurately
- Knowledgeable and skilled in the safe use and maintenance of required tools
Compensation: $80,000 - $120,000