Jobs for People with MS: National MS Society

Description

Robert Half is working with a manufacturing company in the Wilmington area looking for a Customer Service Manager to join its team. This is a permanent role, reporting into a Director of Operations, managing a well established team. Our client is looking for a Customer Service Manager who has experience working within a B2B sales environment, and someone who is able to train, support, and coach.

The customer service department here is responsible for generating quotes, processing orders, and handling some light business development. The Customer Service Manager is responsible for managing ALL aspects of these parts of the business, and ensuring a smooth workflow. A degree is preferred. SAP software experience would be an added bonus.

Target base salary is in the $100-120K range + bonus.

If interested and qualified email Bill.Nichols@roberthalf, or apply to this listing directly.

Requirements • Possession of a minimum of 5 years of experience in an Accounting Clerk role or similar position.

• Demonstrated proficiency in Customer Service, including dealing with client queries and concerns.

• Experience in Customer Success Management, focusing on enhancing the customer experience and ensuring customer retention.

• Proven skills in Customer Experience Management, aiming for high customer satisfaction.

• Solid background in Customer Support, including resolving customer issues and providing timely responses.

• Proficiency in using SAP B1 - Business One for financial and accounting purposes.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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