Jobs for People with MS: National MS Society

Description:

Responsibilities: NO SALES IN THIS JOB

Candidate will be given a specific territory which may include a couple of states. They will work with Hospitals, surgery centers, etc. externally. They will support several departments like Accounting, Data Entry, Customer Service, Tech, Engineering, and Sales departments to coordinate from an internal perspective. There are 6 current reps they will support.

• Act as primary point of contact on issues relating to orders, inventory, shipment, and invoicing

• Support internal and external customers (mostly internal)

• Convey and promote a positive, professional, and initiative company image

• Manage leads acquired during events in SalesForce

• Analyze all system orders regularly and manage customer follow-up procedures

• Serve as customer liaison by continuously communicating shortages of parts and order status prior to shipment and follow-up until shipment is completed

• Follow up with customer on open/outstanding invoices, so as to actively work towards reducing overdue AR

• Accurately manage and maintain processes of order confirmations, invoices, and credit notes

• Manage essential Purchase Order paperwork (i.e. review and forward all generated documents according to the order process)

• Distribute and coordinate product notifications to customer base

• Assist sales employees by organizing and sending needed marketing materials, as requested

• Coordinate and manage requests related to data uploads, reporting, and other ad-hoc requests related to customer data

• Act as back up for Receptionist and RMA specialist during lunch, vacation and sick days

• Perform special projects and other duties as requested/assigned

This is heavy order entry, data entry based role. It is project based.

Check stock availability on products when internal partners ask

Enter 10-20 Purchase orders a day with detail

Track PO's

Track orders and provide updates to customers on arrival, etc.

Will be using basic office suites (Excel, Outlook, Word)

Skills:

salesforce, sales support, sales admin*, SAP, Manufacturing, Order Entry, Data entry, administrative support, admin, customer service, invoices, purchase orders

Top Skills Details:

salesforce, sales support, sales admin*,SAP,Manufacturing,Order Entry,Data entry,administrative support

Additional Skills & Qualifications:

Requirements:

• Associate degree required, Bachelor Degree preferred (No degree is required, they will take experience but must be good experience)

• 2-3 years of experience in sales support, contract coordination, or related experience

• Strong interpersonal skills

• A commitment to quality, with excellent attention to detail

• Entry-level experience in purchasing, accounting, marketing or logistics a plus

• SAP or similar ERP system experience

• Salesforce.com experience

• Ability to react appropriately to all customer inquiries, including difficult and/or urgent situations

• Excellent written skills

Experience Level:

Intermediate Level

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.