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Novo Nordisk Solution Architect - Industrial Control Systems in West Lebanon, New Hampshire

About the Department

Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophilia and growth hormone product lines, as well as our next generation of cutting-edge medications. It’s not your average production site – it’s a tight-knit, supportive community working together to contribute to a better tomorrow for our patients. Ethics and quality are held in the highest regard, and a patient-focused mindset guides everything we do. We’re looking for individuals who are self-starters with a strong work ethic to join our team. At Novo Nordisk, you will find opportunities, resources and mentorship to grow and build your career. Are you ready to realize your potential?

The Position

The Solution Architect on ICS (Industrial Control Systems) is responsible for acting as a technical lead and trusted advisor, ensuring high availability, optimal performance, and reliable operation of the Control Systems at API M2-US.

This role involves design, integration, and support troubleshooting, operation and maintenance of Control Systems (e.g., PCS for Process Control and BAS for Building Automation), ensuring high level of compliance with relevant standards and seamless integration and optimization of Control Systems with key systems such as ERP, LIMS, RTMS, and MES solutions.

The Solution Architect will work closely with cross-functional teams, including manufacturing, facilities, process engineering, quality, MSAT (Manufacturing Science and Technology), to enhance operational efficiency by design and support continuous improvement initiatives.

Additionally, the Solution Architect on ICS will identify and share best practices, leveraging its expertise in Control Systems to drive automation, enable data-driven decision-making, and ensure the highest standards of production quality, safety, and efficiency.

Relationships

Reports to: According to the organizational chart

Number of subordinates with direct/indirect referral: n/a

Essential Functions

  • Develop and implement comprehensive control systems solutions, including the design of control strategies, selection of appropriate hardware and software components, and programming of control algorithms

  • Diagnose and resolve complex issues related to Control Systems, including hardware failures, software bugs, and network communication errors

  • Continuously analyze and optimize Control Systems to enhance performance, improve efficiency, reduce waste, and minimize downtime

  • Work closely with cross-functional teams, including engineers, IT professionals, and business stakeholders, to identify opportunities for process improvements and implement innovative solutions. Facilitate effective communication and collaboration among all parties involved

  • Define, monitor, and analyze key performance indicators (KPIs) and usage metrics for ICS, ensuring systems operate within intended parameters

  • Manage relationships with vendors and contractors, focusing on Automation Systems Integrators and Original Equipment Manufacturers (OEM) suppliers. Negotiate contracts and service agreements to ensure the best value and performance for components and services

  • Lead and manage projects, ensuring they meet milestones and deliverables as outlined in project plans. Act as a key resource and mentor for team members, providing guidance and support to ensure successful project execution

  • Ensure all solutions comply with relevant industry standards and regulations; and implement and maintain robust cybersecurity measures to protect Control Solutions from potential threats and vulnerabilities

  • Develop and maintain comprehensive technical documentation, including design specifications, user manuals, and maintenance procedures; and provide training and support to relevant users and team members to ensure effective use and maintenance

  • Performs all job duties and responsibilities in a compliant and ethical manner and in accordance with all applicable healthcare laws, regulations, and industry codes

  • Incorporates the Novo Nordisk Way and 10 Essentials in all activities and interactions with others

  • Other duties as assigned

    Qualifications

  • Education and Certifications:

  • Bachelor’s degree in science, Computer Science, Electrical Engineering, Automation or related field required

  • Master’s degree in science, Computer Science, Electrical Engineering, Automation or related field preferred

  • Work Experience:

  • Bachelor’s degree with nine (9) years’ experience with facility/utility design and construction and construction in Plant Automation/Controls Engineering required

  • Master’s degree with seven (7) years’ experience with facility/utility design and construction and construction in Plant Automation/Controls Engineering preferred

  • Experience overseeing the entire lifecycle of ICS projects, from conceptualization to implementation and maintenance

  • Certified Automation Professional (CAP) or equivalent certification is highly desirable

  • Certified Automation Project Manager Specialist or equivalent certification is highly desirable

  • Global Industrial Cyber Security Professional Certification (GICSP), or equivalent certification is highly desirable

  • Experience in the control system validation in pharmaceutical or biotechnology industry is a plus

  • Knowledge, Skills, and Abilities:

  • Ability to work in a fast-paced environment and adapt to changing priorities. Capable of work in collaboration with distributed teams spread geographically – both in and outside USA, in various time zones

  • Excellent stakeholder management skills and able to translate strategy into ambitious goals with clear priorities

  • Excellent analytical skills

  • Detail oriented

  • Strong knowledge and experience with Instrumentation & Control Device operation and troubleshooting, Programmable Logic Controllers (Rockwell), SCADA, Variable Speed Drives, Electrical systems such as 120 VAC, 24 VDC, 480 VAC

  • Strong skills in CAD software and other relevant design tools

  • Proven ability to lead and coordinate teams of engineers, and other professionals

  • Strong knowledge and experience applying GAMP Guidelines, Part 11 Anex 11 Guidelines, NFPA codes related to automation and electrical work, ISA 88 and 95, RAMI 4.0, NIST Cybersecurity Framework (CSF), NIST SP 800-82, ISO IEC 62264-1

    Physical Requirements

    Domestic and international travel will vary based on business need and travel restrictions. This position may lift up to 33lbs/15kg occasionally, and/or up to 10 pounds frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetition including substantial movement of wrists, hands, and or fingers. The ability to speak, listen, and understand verbal and written communication. The ability to stoop, kneel, crouch, reach, stand, and walk. The ability to push, pull, lift, finger, and grasp. Visual acuity to perform close activities such as: reading, writing, and analyzing; operating a motor vehicle or heavy equipment, and to determine the accuracy, neatness, and thoroughness of work assigned or to make general observations. The working environment includes a variety of physical conditions including noise, inside and outside conditions including temperature changes; atmospheric conditions including odors, fumes, and dust.

    We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

    At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

    Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

    If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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