Job Information
Kimpton Hotels & Restaurants Director of Operations - Kimpton La Peer Hotel in West Hollywood, California
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
As the Hotel Director of Operations, you'll act as the liaison between Ownership, Regional VPs, and GMs; responsible for improving the financial performance of all hotels in the assigned region as well as developing and implementing a robust sales and marketing plan.
Some of your responsibilities include:
Develop, implement, monitor and participate in a comprehensive sales and marketing plan that results in optimum, rate and occupancy for the hotels. Meet or exceed established budgetary guidelines for the hotels.
Protect and enhance the value of all hotel assets through the capital budgeting process.
Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotels and receipts.
Develop and supervise programs that promote a positive work environment for all employees while ensuring that all employment-related processes and documentation are in compliance with local, state, and federal laws and regulations.
Perform other tasks associated as necessary in order to achieve the financial performance and goals of the organization.
Confers with RVP and reviews activity, operating, and sales strategies to determine changes in programs or operations required.
Promotes organization in industry, manufacturing or trade associations.
Ensure all hotel policies and procedures are fully implemented.
Manages all hotel General Managers and is responsible for the overall direction, coordination, and evaluation of all units.
Carries out supervisory responsibility in accordance with the organization's policies and applicable laws.
Interviewing, hiring, and training employees.
Planning, assigning, and directing work.
Appraising, performance reviews.
Rewarding and disciplining employees.
Addressing complaints and resolving problems.
What You Bring
Bachelor's degree in hospitality or similar industry preferred.
Prior experience as a Hotel General Manager is required.
5+ years Hotel management experience, preferably in boutique hotel.
Ability to create ridiculously personal experiences!
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (https://ihg.scene7.com/is/content/ihg/IHG_DAM/kimpton-hotels/2018-brand-pages/amer/pdfs/eeo-policy-kimpton.pdf) .
The salary range for this role is $90,000.00 to $95,000.00. This range is only applicable for jobs to be performed in West Hollywood, CA. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
**This job is also eligible for bonus pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401k plans to eligible employees.
You can apply for this role through the link above (or through internal career site if you are a current employee).
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
Be Yourself. Lead Yourself. Make it Count.