Job Information
Northern Lights Candle Company Director of Business Development in Wellsville, New York
SUMMARYThe Director of Business Development is a strategic leader responsible for driving revenue growth and profitability across multiple brands and channels. This role develops and implements comprehensive sales strategies, ensures robust performance tracking and reporting, and oversees key account management and staff. By leveraging cross-functional collaboration and market intelligence, the Director ensures that all sales initiatives and sales staff are aligned with the company’s broader business goals.QUALIFICATIONS•Bachelor’s degree in Business, Marketing, or other related field and five years of sales and management experience, or 10 years of sales field and management experience (management experience required)•Proven experience in multi-channel sales leadership, key account management, and channel/vendor partnership development in a multi-brand or multi-company environment.•Strong analytical and strategic planning skills with proficiency in sales forecasting, performance tracking, and CRM/analytics tools.•Excellent negotiation, communication, and relationship-building abilities.•Demonstrated success in managing budgets, P&L responsibilities, and cross-functional teams.•A dynamic leader with team building experience, with a solution-based mindset, capable of driving innovative sales initiatives and fostering a collaborative team culture.•Retail and giftware sales experience preferred•Demonstrated Proficiency with Microsoft Office SuiteCompetencies•Excellent customer service skills•Outstanding verbal and written communication skills•Meticulous attention to detail and first-rate organization skills•Ambition to grow, take initiative, and assume new responsibilities•Self-Starter/Motivator - will work on multiple tasks/projects for multiple managers simultaneously.•Adaptability - manage competing demands and deal with frequent change, delays or unexpected events.•Dependability - Consistently on time, responds to management direction, and solicits feedback to improve performance.DUTIES & RESPONSIBILITIES•Sales Strategy & Operational LeadershipoStrategy Development: Formulate and execute unified sales strategies for all product lines (e.g., NL branded, non-branded, private label, contract manufacturing, and ZMC branded products) to achieve revenue and growth targets.oForecasting & Planning: Lead the sales forecasting process for all sales team including - pipeline development, and operational planning in collaboration with marketing, finance, product development, and operations teams.oStakeholder Engagement: Facilitate regular meetings with senior leadership, sales, and channel managers to review performance, share market insights, and refine strategies. Prepare quarterly board reports. Organize and host a companywide yearly sales review. oTechnology Utilization: Leverage sales technologies (PowerBI, Monday.com, CRM, D365, Shopify, Neilsen) to monitor team performance and drive data-based decision-making.•Key Account Management & Sales EnablementoAccount Growth: Manage the team in securing and expanding key accounts, developing tailored sales plans and budgets to ensure sustained profitability. Travel is required. oContract Negotiation: Oversee negotiations of customer contracts—including pricing, loads, shipping, chargebacks, and markdown allowances—to secure favorable terms.oSales Enablement: Onboard new channels or vendors effectively by preparing detailed information packages and ensuring smooth handoffs between staff and across companies to sales managers.oCustomer Engagement: Collaborate with the NL Product Development team to ensure smooth operations and effective communication to customers including - presentations, costing worksheets, sample making, etc. •Performance Tracking, Forecasting & Reporting oMetrics & Reporting: Track key performance metrics (sales volume, lead conversion, channel partner growth) and provide regular, data-driven reports to senior leadership and sales/channel managers. Drive team data intelligence. oDashboard Management: Develop and maintain reporting systems and dashboards to ensure timely and accurate sales data for decision-making.oStrategy Adjustment: Analyze performance data and market trends to adjust sales and partnership strategies, identifying risks and opportunities proactively.oPipeline Management: Build and maintain an extensive pipeline of potential channel partners and vendors to support long-term growth.•Team Leadership, Performance Management & CoachingoMentorship: Lead, coach, and develop a high-performing sales and channel management team by providing regular performance assessments (KPIs), training, and skill development.oCulture Building: Protect and growth the NL Brand. Foster an open-door, collaborative, results-oriented culture built on trust, open communication, and a shared vision for success.oDepartment Financials: Budget and plan for the NL sales department, including bonus structures, tradeshow costs, travel and customer needs. Responsible for NL sales department P&L includes: margin analysis, cost of sales, cost of goods sold.
Minimum Salary: 85000 Maximum Salary: 115000 Salary Unit: Yearly