Jobs for People with MS: National MS Society

Position Summary:

The Steward Supervisor is responsible for supervising kitchen employees not actively engaged in cooking to ensure all work surfaces and areas are clean in direct support of the Executive Chef and Executive Steward. The Steward Supervisor is responsible to ensure that all dishware, glassware, silverware, and service utensils are clean and properly stored in all back of the house Food & Beverage areas. They are to enforce all initiatives given, oversee their own responsibilities, and provide service to Guests and Team members in a professional, efficient, and courteous manner while maintaining a clean, safe, and attractive environment, in accordance with all company standards, policies, and procedures.

About Us:

At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:

Love: Love your brothers and sisters and share with them.

Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.

Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

Bravery: To do what is right, even in the most difficult of times.

Honesty: Be honest in every action and provide good feelings in your heart.

Wisdom: We cherish knowledge; wisdom is used for the good of the people.

Humility: Know that you are equal to everyone else, no better, no less.

In this Role:

• Responsible for always practicing, supporting, and promoting Gun Lake Casino’s “Unsurpassed Service Standards.”

• Maintain a high level of personal integrity on and off duty.

• Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment.

• Interact with Guests in a friendly and courteous manner and handle all Guest opportunities.

• Must be able to effectively communicate both written and verbally with Guests, Team Members, and Management.

• Ensure that all health department regulations are adhered to by all employees reporting to this position, and all kitchen areas meet established local, federal, and company established standards and codes.

• Operate commercial dish machines.

• Set up and operate a commercial pot washing area.

• Assign and efficiently schedule non-cooking Team Members to such activities as dishwashing and cleaning the kitchen.

• Inspect kitchens, workrooms, and equipment for cleanliness and order.

• Ensure that a safe and clean working area is maintained.

• Ensure service ware is washed as it is brought back from all dining areas.

• Ensure all food preparation area tables, shelves, and wall surfaces are cleaned.

• Ensure that all floor areas, including walk-ins and storerooms are swept and mopped.

• Ensure that all brooms, mops, and mop buckets are properly utilized to clean floors.

• Ensure that all trash cans and dumpster areas are emptied and properly cleaned.

• Coordinate and direct the set-up of banquet functions and meetings.

• Maintain and train Team Members in correct chemical usage.

• Assist in establishing, administering, and evaluating department policies and objectives, including standards of performance.

• Assist in hiring, training, counseling, and evaluation of department Team Members.

• Directly supervise kitchen workers in the Food & Beverage department.

• Attend daily Team Member Huddles and look at the communication boards for pertinent information.

• Must possess the ability to work hands-on in any kitchen environment pertaining to a three-meal period and high-volume productions related to, but not limited to ensure all china, glass and silverware, flatware, dish machines, etc. are cleaned and maintained according to Gun Lake Casino’s standards and specifications.

• Ensure that all caution/safety makers are displayed properly.

• Clean and stock the Team Dining Room.

• Maintain excellent grooming and uniform standards.

• All other duties as assigned.

Essential Qualifications:

• Must be at least 21 years of age.

• Must possess a High School Diploma or GED.

• One (1) year certificate from college or technical school or six months related experience and/or training. Equivalent combination of education and experience will be considered.

• Work experience in the gaming or hospitality industry is preferred.

• Ability to communicate effectively with Guests, Team members and Management in both written and verbal form.

• Proven ability to manage time effectively with minimal supervision.

• Requires adherence to all company and department policies and procedures as well as all the Unsurpassed Guest Service Standards of Gun Lake Casino.

• Must be able to handle a flexible schedule.

• Must demonstrate sound judgement and maturity in his or her decision-making ability, even when dealing with difficult situations.

• Must possess and demonstrate great attention to detail in order to maintain unit’s appearance and operating standards.

• Must be able to demonstrate and ensure that the department is within HACCP guidelines.

• Must ensure and comply with a safe and hazard free work environment according to the Department of Health and OSHA regulations.

• Must obtain a Gun Lake Tribal Gaming License

Physical Requirements:

• Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.

• Must have the manual dexterity to operate job-related equipment.

• Requires hand/eye coordination, the normal sense of smell, taste, touch, and sound.

• Ability to sit, walk, stand, run, and climb stairs for the duration of shift.

• Must have the ability to access all properties and areas.

• Ability to lift up to 50 lbs., push 150 to 250 lbs. on a pushcart and enter walk-ins of -10 degrees to 140 degrees with or without assistance.

• Ability to read, write and input data into the computer.

• Ability to stoop, crouch and kneel.

Work Conditions:

Work is typically in an area which may be unusually hot, cold, noisy, and may contain smoke. Work may be performed in small areas with a 3 ft. wide access. Tasks performed from a non-sitting position. Team Members will be required to stand, walk, lift, reach, push, pull, grasp and navigate safely on potentially slippery floors. These tasks include the maintenance and care of assigned area. Work may entail trained chemical usage. While performing the duties of this job, the Team Member is regularly exposed to wet and/or humid conditions and moving mechanical parts. Constant contact with fellow Team Members and Guests.

Disclaimer and Conditions of Employment:

The above statements describe the general nature and level of work performed by persons assigned to this job. These statements are not an exhaustive list of all required responsibilities, duties, and skills.

All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires passing a criminal background investigation and drug test.

Indian Preference:

The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

Gun Lake Tribal Gaming Authority reserves the right to change the job description as necessary.