Jobs for People with MS: National MS Society

Sr. Audiovisual (AV) Installation Technician

Employment Type: Full Time

Date Posted: 6/13/2024

Location: Washington, DC

Pay Range: Negotiable

Job Number: JO-2406-2422

Primary Function

Deliver daily on-site technical assistance to clients in both physical conference rooms and virtual environments, working autonomously and in conjunction with a team of Technicians and IT experts to service global conferencing needs effectively. Install new audiovisual systems in small and medium-sized conference rooms while also overseeing the upgrade of existing systems troubleshooting and conducting system repairs on an as-needed basis.

Duties & Responsibilities

• Perform installation, maintenance, troubleshooting and repairs of AV systems and components.

• Document quality standards, system anomalies, operational procedures, reference materials, and project work. Create and update systems documentation and SOPs.

• Supervise small teams of installers and lead for maximum efficiency.

• Suggest methods for finding efficiencies and beating milestones.

• Assist with inventory tracking.

• Take on special projects related to new room upgrades and team maintenance needs

• Other duties as assigned.

Skills & Qualifications

• Excellent customer service and resource management skills.

• Solid supervisory and team collaboration skills; communicate knowledge and expertise with others.

• Superior knowledge of current AV & VC industry practices, standards and procedures.

• Proficiency with Cisco videoconferencing equipment, Crestron and AMX control systems, audio consoles, power amplifiers, digital signal processors, video matrix switchers, video scalers, PC interfaces and digital video recorders.

• Ability to read and understand schematics, preferably draw them in CAD

• Ability to tune and tweak audio systems.

• Strong soldering skills.

• Audio and video cable fabrication

• Cable pulling and rack fabrication.

• Familiarity with computer networks (LANs, net connections and IP)

• Able to bench test equipment and when needed prepare equipment to be sent out for repairs.

• Strong written and verbal communication skills and the ability to multi-task in a fast-paced environment are essential.

• A strong sense of urgency in solving customer requests to ensure timely resolution is critical.

• Skilled with hand and power tools.

• Must be a self-starter and a team player.

• Other job-related responsibilities will be added as needed.

• Must be willing to undergo background check.

Education & Experience

• Bachelor’s degree in communications, Audio/Electronic Engineering or related field preferred; or technical school training with electronics training and related experience

• InfoComm (CTS, CTS-D and/or CTS-I) required.

• 5+ years’ experience with the setup, operation and troubleshooting of conference rooms, auditoriums, theater, hotels and/or broadcast environment.

To Apply

Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.

Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

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