
Job Information
ABBTECH Professional Resources, Inc. Admin Support Specialist in Washington, District Of Columbia
Position- Admin Support/ Garage Specialist
Location- Washington, DC
Clearance- Public Trust
This program requires US Citizenship.
Manage the end to-end parking program; manage FTC transit benefits for government employees and provide Fed Ex support services.
Garage & Parking Management
· Manage the end-to-end parking program for the FTC to include the FTC Headquarters garage, satellite building, and other parking facilities used by FTC.
· Support the management of the FTC garage to maximize the number of cars in the garage.
· Assist parkers in departing within 15 minutes after a request is received at least 90% of the time
· Retrieve and issue permits for permanent parking
· Contact commercial parking locations for availability of monthly permits
· Retrieve issued permits from employees departing the agency
· Update working files with new or changes to parking allocations
· Complete/Update monthly parking activity reports
· Perform quality control to benchmark patterns
· Sunsetting the SP Temporary parking and informing employees of the discontinue date
· Respond to inquiries; Update parking files regularly; Add/remove employees as allocations change/update
· Prepare new year parking files for permit distribution; Distribute and collect new Parking Agreements for new year and distribute new parking permits
· Retain record of change
Transit Benefits
· Responsible for the approval and withdraw process of transit benefits
· Notify government personnel when withdrawals are ready for review and approval; Address any issues or concerns
· Issue TRANServe cards when received; Notify customers with instructions when ready for pick-up
FedEx Support Services
· Create New FedEx accounts for FTC users to support Orgs/Bureaus shipping, tracking and delivery management
· Update Monthly Label Creator File monthly
· Monitor email requests/questions received in the dedicated shippingaccount@ftc.gov mailbox regarding FedEx and respond/forward for action
Miscellaneous Duties
· Confirm the FedEx account and TRANServe accounts have been deleted/withdrawn
· Review FedEx for account deletion as of the departing date
· Review TRANServe for account withdrawal
· Review Parking to retrieve CC or 601 permits and update files accordingly
· Contact Funds Managers annually in late July to retrieve the next FY estimates for GPO printing
· Prepare SF-1’s forms for review and signature from Funds Managers and Budget Analysis
Education and Minimum Requirements
· High School Diploma; Four-year degree from an accredited college or higher education preferred
· Two years’ administrative support experience, federal government contracting experience desired
· Ability to work independently as well as with a team.
· Must possess a valid state driver's license
· Analytical skills; ability to analyze performance metrics and able to derive actionable items to improve team performance and customer satisfaction
· Multi-tasking ability, attention to detail, ability to adapt
· Excellent verbal and written communication skills
· Ability to exercise judgement and discretion
· Ability to pass a pre-employment background check and drug test
· Must be physically able to frequently lift and carry light to medium objects weighing up to fifty pounds
Position Details:
- Pay Rate / Range: $18-$20/hr
The above salary range represents the range expected for the position; however, final salary offers are based on a number of factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions.
Benefits (Regular, Full Time Employees):
Medical, Dental, and Vision offerings
Weekly Direct Deposit
Paid Holidays and Personal Time Off
401(k) with match
Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
Pre-Paid Legal and Employee Assistance Programs
Northwest Federal Credit Union Membership
BB&T @ Work Program
ABBTECH is an EOE/Minorities/Women/Disabled Individuals/Veterans
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ABBTECH Professional Resources, Inc.
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