Job Information
ReSound Salesforce Consultant/Admin in Warszawa, Poland
If you are a Salesforce administrator or technical consultant and you truly want to improve peoples’ lives and health, this is your opportunity to join a fast-growing medical tech company and put all your Salesforce knowledge and practical experience to good use!
GN Store Nord is a Danish multinational company that operates in the healthcare and technology industries. Known for its innovative products (with brands such as: Jabra, SteelSeries, BlueParrott, ReSound, Beltone, Interton) that aim to improve people's lives by enhancing communication and hearing experiences.
In the Commercial Enablement team we are looking for a new colleague with technical CRM skills that will join our journey to expand our usage of the Salesforce suite of cloud products. Specifically, we are looking for someone with experience in Sales Cloud, Marketing Cloud, Loyalty management and CPQ/RLM.
Your focus will be on transforming and adapting to a more digitalized approach to do business with our resellers and end customers and fully utilize all the new features and functionality that our many cloud platforms and tools provide.
Your Key Responsibilities
As Salesforce administrator you will provide active technical and functional input to designing, maintaining, building, integrating, and testing complex software components per functional and technical design specifications. While doing so you will follow software development methodologies and release processes across many teams and platforms. Responsibilities can be summed up to:
Partake in the decision-making processes for design and functionality, ensuring alignment with business needs and overall strategy
Maintaining the platform, including staying up to date on new features and releases, as well as fixing any bugs
Design the solution together with the business, business analysts, co-developers, integration specialists and solution architects
Utilizing Salesforce declarative functionality to build solutions
Perform direct configuration, testing, and implementation of the solutions
Provide 2nd and 3rd line support on CRM to colleagues across the GN group
Work closely with all your CRM colleagues in making sure all stakeholders are happy with Salesforce and that it supports their daily use
Collaboration is key in this job, and you will get many new skilled technical colleagues among our solutions architects, developers, devops, QAs, and other administrators and consultants. Expect also to spend time on understanding complex business processes and gather requirements from and sharing ideas with different product owners and power users around the world from many different departments.
Scrum is a vital part of our organization and all departments have several scrum teams who constantly plan, prioritize, collaborate, and work together on deliveries. Cross team collaborations happen in wave plannings, and releases are carefully coordinated.
Who are you?
You are aware of salesforce DevOps process and have worked on CICD tools
Your communication is well structured and you are fluent in English
You have a drive for result and are able to take high-level features, problem solve on how to solve them best, and follow through accordingly
You enjoy collaborating with fellow Salesforce consultants, product owners, business users, developers, solution architects, business analysts etc.
You are thorough, inclusive, and results-oriented
Your background
We expect that there can be several ways to excel in the role. We believe that some or most of the following increases your chances of success:
4+ years of experience as Salesforce Administrator or consultant
Knowledge and experience of working according to agile methodologies and software development
Make sound and timely decisions based on careful consideration of requirements, possibilities, and functionality
An educational background at a bachelor-, or master level or equivalent
Salesforce Admin certification
What we can offer
Employees get the opportunity to work on projects that lead to significant results in people's lives. The company's aim is to make life sound better, and employees are encouraged to be creative and innovative in this goal.
The company culture at GN is motivating. The company is constantly evolving, which means that employees can learn and grow in their careers.
GN has a global presence, with offices and operations in multiple countries. This means that employees have the opportunity to work with colleagues from diverse backgrounds and cultures, as well as the chance to travel and work on international projects.
All employees are valued highly and are offered a range of development opportunities to enable them to grow in their careers. This includes training and development programs, mentoring, and coaching.
GN is a company that values innovation and encourages its employees to explore new ideas and approaches. This creates a culture of creativity, where employees are encouraged to explore new ideas and approaches to solve existing or future problems.
Overall, working at GN Store Nord can be a great career path that offers great opportunities because of its stimulating and flexible work environment, meaningful work, and opportunities for personal and professional growth.
Did we manage to get you interested?
To apply, use the ‘APPLY’ link.
The role will report directly to Senior Manager for Commercial Enablement, Hearing, Christian Olsen. You will work from home or our from new office Warsaw, Poland – you decide.
#LI-GNGroup
GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts.
GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding.
By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them.
The GN-owned brands that are responsible for bringing these technologies to life:
Medical grade hearing technology: ReSound (https://www.resound.com/en) , Beltone (https://www.beltone.com/en) , Interton (https://www.interton.com/en) , Jabra (https://www.jabra.com/hearing)
Professional collaboration: Jabra (https://www.jabra.com/) , BlueParrott (https://www.emea.blueparrott.com/) , FalCom (https://falcom.gn.com/)
Gaming, calls and media: SteelSeries (https://steelseries.com/) , Jabra (https://www.jabra.com/)
Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world.
If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn (https://www.linkedin.com/company/gn-store-nord/) , Facebook (https://www.facebook.com/gnstorenord/) and Twitter (https://twitter.com/gnstorenord) .