Jobs for People with MS: National MS Society

Principal Application Engineer, GenAI Development

Job Category: Engineering & Cloud

Location: US - Massachusetts - Waltham

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Meet Our Team:

As a member of the IT Enterprise Business Systems group at Pega, you will be at the forefront of innovation, working on cutting-edge GenAI applications. You will be instrumental in developing intelligent, conversational interfaces and knowledge-driven solutions that power both internal and external portals. You'll collaborate with a team of talented engineers and product owners worldwide, building highly scalable GenAI applications that impact critical business functions. This includes enhancing functionality, developing intelligent services, and providing AI-powered assistance to People, Corporate Governance, Contract, Legal, Marketing, Sales, DemoX, Customer Service teams, and more. Beyond new projects, you'll also contribute to the iterative enhancement of existing intelligent applications.

Picture Yourself at Pega:

Pega is changing the way the world builds software. Our goal is to be the no.1 CRM SaaS company in the world. Pega is revolutionizing how businesses leverage artificial intelligence. Our goal is to be a leader in delivering impactful GenAI solutions. In this role, you'll design, develop, and implement sophisticated applications that leverage large language models (LLMs), natural language processing (NLP), and other GenAI technologies. This is an opportunity to work with leading AI technologies, solve complex problems, and shape the future of intelligent applications.

What You'll Do at Pega:

• Leverage state-of-the-art GenAI technologies to translate requirements into robust feature designs, implementations, tests, deployments, and ongoing support.

• Collaborate within an Agile/Scrum team, working alongside passionate and skilled engineers.

• Work with a technology stack that includes LLMs (e.g., GPT-4, Llama 2), NLP libraries, Python, and potentially Java, with a strong focus on GenAI Application Development and GenAI Application Design.

Who You Are:

• Strong understanding of software engineering principles, with a focus on AI and machine learning concepts.

• Proficient in developing high-quality code that meets engineering excellence standards.

• Experience in building scalable and performant GenAI applications.

• Ability to take ownership of epics and sprints within an Agile/Scrum environment.

• Passionate about continuous learning and innovation in the field of artificial intelligence.

• Proven ability to analyze and solve complex problems logically.

• Excellent verbal and written communication skills, with the ability to remain composed under pressure.

What You've Accomplished:

• 8 to 12 years of overall software development experience for automating business processes

• 2 years dedicated to developing GenAI applications

• Solid understanding of LLMs, NLP, and related GenAI technologies

• Experience with Langchain, or similar LLM orchestration tools

• Experience with vector databases

• Experience with prompt engineering

• Experience with fine tuning LLMs

• Bachelor’s degree in computer science, Artificial Intelligence, or a related field

• Experience leading small development teams (2-3 developers) is a plus

Pega Offers You:

Gartner Analyst acclaimed technology leadership across our categories of products

Continuous learning and development opportunities

An innovative, inclusive, agile, flexible, and fun work environment

Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

Job ID: 21794

It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.

https://www.pega.com/about/careers/equal-employment-opportunity