Jobs for People with MS: National MS Society

CUSTOMER SERVICE ASSOCIATE

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

The internal sales department is responsible for supporting existing and new customers as well as offering and order processing. Internal sales is the interface between customers or sales partners and the internal departments.

Goals:

• Professional customer support with short response times and high flexibility

• Current and maintained customer master data

• High customer satisfaction

Responsibilities

• Customer contact from the inquiry to order follow-up (aftersales)

• Receiving inquiries, creating offers and tracking them

• Offer calculation

• Taking orders, order clarification and confirmation

• Answering queries

• Tracking the order through to delivery

• Recording and coordinating customer complaints

• Customer master data maintenance

What your background should look like:

• Strong initiative, high social skills and strong ability to work in a team

• High level of calculation understanding

• Experience in exporting, invoicing and invoice tracking

• Obliging, communicative and customer-friendly demeanor

• Customer, service and commercially oriented thinking and actions

• Organizational skills

• Careful and responsible way of working

• Very good knowledge of German and good English

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn (https://www.linkedin.com/company/te-connectivity/) ,Facebook (https://www.facebook.com/teconnectivity/) ,WeChat, (http://www.te.com.cn/chn-zh/policies-agreements/wechat.html) Instagram andX (formerly Twitter). (https://twitter.com/TEConnectivity)

WHAT TE CONNECTIVITY OFFERS:

We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!

• Competitive Salary Package

• Performance-Based Bonus Plans

• Health and Wellness Incentives

• Employee Stock Purchase Program

• Community Outreach Programs / Charity Events

• Employee Resource Group

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Location:

Waiblingen, BW, DE, 71334

City: Waiblingen

State: BW

Country/Region: DE

Travel: None

Requisition ID: 120597

Alternative Locations:

Function: Customer Service

TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.