Jobs for People with MS: National MS Society

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Role Summary / 職務要約:

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Manage successful delivery of the business projects within the assigned value stream

Responsible for the end to end planning and implementation of a major work stream that is critical to running business operations

Establish good relationship with the project teams within IT and Business, communicate the goals effectively and set clear targets and deadlines

Effectively manage the overall projects' budget, resource plans, scope and timelines to achieve on-time delivery

Meet the Manulife Project governance standards and requirements throughout the lifecycle of the project and ensure PMs on the assigned value stream are compliant with the standards

Contribute to improvement and strengthening of project delivery standards and processes and support the Program Manager in building up a high performing One team

Job Descriptions / 職務内容:

Lead cross-functional project teams to deliver business critical projects by applying Waterfall, Agile and or Hybrid delivery methodology depending on the nature of project to maximize the outcome.

Drive decisions regarding project priorities/business requirements to manage project scope, budget, resources and delivery risks

Ensure quality of deliverables and compliance with internal procedures and policies

Build & maintain working relationships with IT and business stakeholders for project control

Manage a team of Project Managers/Senior Project Managers and support them with meeting their project delivery goals and perform people manager responsibility

Manage dependencies within program streams and between projects with complex dependencies

Manage project deadlines, breakdown tasks, set targets and push the team to ensure timeliness

Provide feedback, advice, guidance and encouragement to the team members

Host regular project meetings with the team to closely monitor progress and report status updates to management

Proactively recognize warning signs, raise risks and issues in a timely manner, develop risk mitigation plans to resolve risks & issues

Communicate with the team frequently to update them about project progress and status updates

Take ownership of the project budget, scope, timeline and effectively manage baseline change control

Prepare projects status reports of the assigned value stream on a weekly basis to update the management team and seek assistance when required

Requirements / 必要条件:

Experiences (must have) / 経験:

10 or more years experience managing business critical projects end to end (experience across PMLC and SDLC)

Past experience leading large programs with multiple projects with strong leadership in strategy, implementation and delegation

5 or more years in the insurance industry (Life preferred)

Past experience specifically managing large scale cross-functional teams, offshore delivery vendors

Past experience working in both Waterfall and Agile delivery environment in the insurance industry

Experience in delivering projects under a regulatory environment in the financial services industry

Skills & Competencies (must have) / スキルおよび能力:

Demonstrate excellent leadership, diplomatic and motivational skills to lead cross-functional teams and coach/advise peers and staff

Strong planning and organization skills with the ability to adapt to changes or unforeseen circumstances + ability to manage budgets and resource capacity

Strong team building and motivational skills to resolve conflicts and focus on the delivery outcome

Experienced in hiring and building effective project teams

Excellent communication skills (verbal, written, presentation)

Excellent time management skills, goal setting and follow-up

Thorough understanding of insurance products and insurance operations

Team player, self-motivated, confident and results-driven

Proficient in project management tools, templates and project life cycle

Bilingual in English (speak/read/write) and Japanese (speak/read/write)

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Other Qualifications (public certifications, etc.) / その他資格 (公的資格, 等):

Bachelor's degree in business administration or related field preferred

Bachelor's degree or certificate in computer science, software engineering

Project Management certification strongly preferred (PMP, Prince2)

Understanding of Agile & DevOps practices as applied to project management

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process . All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact .