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State of Wyoming Senior Human Resources Benefits Specialist 2025-00540 in United States

Senior Human Resources Benefits Specialist 2025-00540

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Senior Human Resources Benefits Specialist 2025-00540

Salary

$27.13 - $30.14 Hourly

Location

Cheyenne, WY

Job Type

Permanent Full-time

Job Number

2025-00540

Department

Administration & Information

Division

Human Resources Division

Opening Date

02/28/2025

Closing Date

Continuous

FLSA

Non-Exempt

Job Classification

EHBH08

  • Description

  • Benefits

  • Questions

Description and Functions

Open Until Filled

GENERAL DESCRIPTION:

This position is responsible for providing accurate, efficient, and timely information to our members regarding the eligibility, enrollment, termination requirements, premium amounts, and benefits in regard to the State's benefit programs, as well as administering the life insurance claims process enrollment for all Wyoming community colleges and Natrona County School District. Enrollment processing for multiple specialized products (health, dental, life, flex, STD, LTD, and vision) accurately and timely.

Human Resource Contact: Lindsey Galindo / 307-777-6798 / lindsey.galindo@wyo.gov

ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function which may be performed at the job level.

  • Answering incoming calls and providing members with resolutions concerning eligibility issues. Answers are to be provided in a courteous and timely fashion focusing on efficiency and consistency within plan guidelines. Calls are complex and require research and strong knowledge of all the State's benefit plans, including voluntary benefits. Answers often require interpretation of plan or IRS rules. Responsibilities require frequent access to confidential information protected by Federal HIPAA privacy and security regulations.

  • Accurately interpret and record member needs and resolve based on published plan guidelines and available data obtained from both internal data systems and outside vendor systems to determine eligibility rules and processing. Internal databases may include but are not limited to monthly and historical payroll records stored on the server as well as live records in the State's payroll system and the EGI employee benefits management system (eBMS). This position is responsible for understanding account ledgers and payroll tasks to accurately enter in member’s codes and deductions in payroll based on enrollment determination. Review of vendor applications may also play a part in the resolution. Vendor programs include health, dental, vision, ambulance, short and long-term disability, and life insurance. Additionally, understanding IRS section 125 guidelines covering cafeteria plans is essential.

  • Administration of COBRA participants for all covered entities/employer groups, including but not limited to understanding and staying attuned to plan management rules as well changes in federal regulations in regards to administering COBRA benefits. Comprehensive knowledge of accounting/bank withdrawals (ACH) for monthly premium payments and balancing.

  • Management of weekly eligibility discrepancy files from multiple vendors.

  • Verification of flex (medical & daycare reimbursement) claims after initial auditing.

  • Document management - opening, date stamping, scanning, indexing, and distributing mail and faxes. The scanning of incoming mail includes identifying the type and queue for each piece of mail for the appropriate workflow process. Correctly indexing and assigning to the correct queue is crucial for timely processing and document retrieval. Scan and index the flex claims for entry and easy retrieval during phone calls or audits.

  • Ensure compliance with programs with relevant federal and state laws.

Qualifications

KNOWLEDGE:

  • Knowledge of state and federal employment laws.

  • Knowledge of human resources regulations and payroll processes.

MINIMUM QUALIFICATIONS:

Education:

Bachelor's Degree (typically in Human Resources)

Experience:

0-2 years of progressive work experience (typically in Human Resources) with acquired knowledge at the level of a Human Resource Benefit Specialist

OR

Education & Experience Substitution:

3-5 years of progressive work experience (typically in Human Resources) with acquired knowledge at the level of a Human Resource Benefit Specialist

Certificates, Licenses, Registrations:

None

Necessary Special Requirements

PHYSICAL WORKING CONDITIONS:

  • This position takes place in an average work environment.

NOTES:

  • FLSA: Non-Exempt

Supplemental Information

006-Administration and Information - Human Resource Division - Employee Group Insurance (EGI)

Clickhere (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.

URL: http://agency.governmentjobs.com/wyoming/default.cfm

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming provides employees with a range of valuable benefits and offers a fulfilling career path. Employees enjoy comprehensive healthcare coverage, including medical, dental, and vision plans, ensuring their well-being and that of their families. Additionally, the state offers multiple retirement plans, which provide financial security and stability for employees once their career in public services comes to an end. the state recognizes the importance of personal time and offers generous paid time off and flexible arrangements, allowing employees to recharge, take care of personal matters, and maintain a healthy work-life integration.

There are many benefits to living and working in Wyoming. Beautiful country with wide-open spaces, clean air, great recreational activities, and no State income tax to mention a few!

Click here (https://ai.wyo.gov/for-job-seekers) to learn more!

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