Jobs for People with MS: National MS Society

Our client, a leading provider in the educational technology industry, is seeking an Operations Support Specialist to join their team. As an Operations Support Specialist, you will be part of a dynamic team supporting various operations and solutions. The ideal candidate will have excellent communication skills, a positive attitude, and a growth mindset which will align successfully in the organization.

Job Title: Operations Support Specialist

Location: Remote

Pay Range: $16.90 per hour

(No C2C, must be able to work a W2 without sponsorship)

What's the Job?

• Support Solutions and Operations team members and sales to confirm, initiate/extend/terminate, and track affordable access business, ensuring seamless delivery of products.

• Collaborate with sales and operations team members to identify inclusive access and private offer business, partnering with sales to transition customers to appropriate solutions.

• Capture, confirm, and communicate appropriate metadata to third-party distribution partners.

• Assist with data reporting and analytics as needed.

• Develop and maintain an in-depth understanding of the company's digital products.

What's Needed?

• Bachelor’s Degree

• 1-2 years of experience in customer success, project management, operations, or a similar role

• Experience with data analytics is a plus

• Excellent communication skills and flexibility to work with cross-functional teams

• A positive attitude and a purpose-driven spirit for embracing challenges

What's in it for me?

• Opportunity to work in a fully remote environment

• Be part of a collaborative team focused on delivering world-class educational experiences

• Engage in meaningful work that supports educational institutions

• Gain experience in a fast-paced, innovative industry

• Potential for extension based on performance and workload

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.