Jobs for People with MS: National MS Society

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.

Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.

Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.

At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.

Your Future at Kyndryl

Kyndryl's focus on providing innovative IT solutions to its customers means that in Systems Management, you will be working with the latest technology and will have the opportunity to learn and grow your skills. You may also have the opportunity to work on large-scale projects and collaborate with other IT professionals from around the world.

Who You Are

• Fluency in French and English

• 8+ years of professional experience in application integration and support Install, configure, upgrade, troubleshoot, and administer WebSphere/ WebSphere MQ, ControlM, Axway on Unix, AIX, and Windows platforms.

• Have very good experience in production management and application release lifecycle.

• Management of the processing of malfunctions (incidents or problems) with the technical support of third-party publishers in order to ensure the availability and maintenance in operational condition of the middleware

• Troubleshooting and managing queues, jobs, and application flows Implement and maintain monitoring of middleware components

• Create and maintain good technical documentation.

• Experience working with Oracle and SQL Server RDBMSs.

• Management of trouble tickets and change requests on a daily basis

• Backup and recovery process. 24/7 production control support and on-call support.

• Contribution to crisis units

• Good communication skills,

• Need to participate in meetings with clients.

• Manage the day-to-day operations of the IT infrastructure.

• Work on Service Desk tickets.

• Coordination with Kyndryl and customer stakeholders to resolve issues.

• Continuous improvement of the management of middleware operations and define improvement plans to automate and stabilize the IS Actively participate in production review meetings

• Experience in tuning, automation

• A minimum of 8+ years of global experience in the Middleware and Application

• Support field with proven experience in operations

Opening hours: Monday or Friday 8am-6pm. HNO interventions at weekends and in the evening are to be expected + regular on-call duty

Benefits:

• Parental bonding program (28 days of paid leave to spend with a newborn)

• Above standard medical care

• Employee assistance program (24/7 helpline)

• Flexible working pattern (home office possible)

• Pleasant open space working environment

• Access to vast platform of self-education programs, certifications, and free languages classes

• Career growth opportunities within the company after two years

• Subsidized price of a Multisport card

• Attractive mobile tariffs

• Various discounts (on sports, culture, healthcare, childcare, electronics, wellness)

• Contribution to the pension fund and life insurance

• Attractive referral bonus program

• Support for visa application

• 5 weeks of paid vacation

• Global travel and group life insurance

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.