Job Information
Trimet Liability Claims Adjuster in United States
Liability Claims Adjuster
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Liability Claims Adjuster
Salary
See Position Description
Location
Portland, OR
Job Type
Non-Union Regular Full-Time
Job Number
24-00132
Department
Finance (Non Union)
Division
Risk Management
Opening Date
07/02/2024
Closing Date
7/16/2024 5:00 PM Pacific
Description
Benefits
Description
Under general supervision and within established guidelines, the Liability Claims Adjuster will investigate insurance claims for bodily injury and/or property loss or damages, and settle and/or compromise claims.
This role requires being in office three (3) days per week.
Ensure a commitment to safety through consistent and professional behaviors in performance of job requirements that demonstrate safety is a fundamental value that guides all aspects of our work. Perform related duties as required.
Serve as a good steward of TriMet by regularly utilizing our transit system to maintain a strong and current understanding of customers’ experiences and of TriMet’s product and service offerings.
Essential Functions
Investigate claims by means of physical inspections, taking witness' statements, securing necessary reports, etc. Complete and distribute appropriate forms and correspondence; prepare field notes and reports.
Determine liability of District and third parties. Establish case reserves within restricted scope.
Answer and direct phone calls for section. Set up and maintain claim files, maintain a claim file diary system, and manage individual claims in a timely fashion.
Follow claims adjusting practices, including determining extent of injuries, credibility of participants, damages, and verifying time/wage loss claims.
Monitor medical treatment and claimant's recovery process. Facilitate independent medical evaluations as necessary.
Ensure that all adjusting activity is properly documented, filed and reported. Regularly report claims activity to Manager, Workers' Comp & Liability Claims.
Use discretion, within designated guidelines, to proceed with claims settlement where investigation has determined TriMet responsibility; issue timely denials where no responsibility is determined; request restitution as appropriate in cases of third party responsibility.
Inform System Safety Programs Manager and client departments of health and safety issues that are identified through the claims administration process.
Assist the defense attorney with pretrial case preparation and settlement negotiations.
Position Requirements
A Bachelor's Degree in Business, Accounting, Finance, or related field is preferred.
Coursework in multi-line claims management and administration is desired.
Two (2) years of experience in multiline claims management are required.
Professional designations such as CPCU (Chartered Property/Casualty Underwriter) or ARM (Associate in Risk Management) are desired.
Two (2) years of total credited experience.*
Or any equivalent combination of experience and training.
*The amount of credit a candidate receives for prior years of experience is based on the relevancy of that experience to the required or preferred prerequisites of the job description. Experience is prorated based on hours worked. LRHR assigns and validates the "credited experience".
Selection Criteria
Type of Position / Grade / FLSA
Grade 11, Exempt, Non-Union, Full-Time.
Salary Range
Minimum: $63,146.00
Maximum: $94,720.00
Salary offers will be determined by a candidate’s education, training and relevant experience. Any final offer of employment will fall within the range stated above. For transparency, we choose to list the full available grade range, however, TriMet’s salary administration process will ultimately determine the final salary offered.
Selection Process
Candidates will be selected based at a minimum on the result of:
Application Review (please include: Cover Letter and Resume)
Panel Interviews
Reference Check
Supplemental Information
Make sure you describe in detail how your education, training and work experience fit with this role. You are encouraged to attach a resume, cover letter, training certificates and/or letters of recommendation with your application. You are permitted five attachments of less than 5MB each.
Internal applicants: Information in your personnel file will not be used in lieu of information requested on your application. Incomplete applications will not be considered.
If you are a qualified veteran and would like to apply for veterans' preference points, you will need to reflect your status on the application and attach supporting documentation at the time of application submission.
If you need accommodation under the Americans with Disabilities Act for any part of the application process, contact our Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Note that we require a minimum of two workdays' notice prior to the need for accommodation.
TriMet is an equal opportunity employer, committed to developing an organization that is reflective of and sensitive to the needs of the diverse community we serve, including veterans, the elderly, and individuals with disabilities.
ADA Statement
As applied to the workplace, applicants and employees must be qualified to perform the essential functions of the job with or without reasonable accommodation. Essential functions may include required job functions performed infrequently as well as production standards related to the quality and quantity of work.
If a person with a disability could meet job qualifications with a reasonable accommodation, TriMet will work with the employee to accommodate the need. If TriMet's accommodation is effective in allowing the employee to perform the essential functions of the job, it need not be the employee's preferred accommodation.