Job Information
Cogent Infotech Field Engineer 4 in United States
Position: Field Engineer Location: Kentwood, MI Pay Range: $20.00 - 23.00 JOB DESCRIPTION Key Responsibilities: As Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area. Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards. You may also perform whole unit swaps, repair or replace PC peripherals. Must have reliable transportation as this role services the metro and surrounding areas. Close service tickets in real time in the * Call Management system using Company provide phone. Key Qualifications: 1+ Years of hands-on experience with laptop and desktop break-fix Computer-building background experience preferred General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications Ability to resolve basic / non-complex problems as directed Screening Requirements: Must be able to complete required product training. Must be able to pass drug and background screening. CI-21