Job Information
San Mateo County, CA Employment Services Management Analyst - Human Services Agency (Open and Promotional) in United States
Employment Services Management Analyst - Human Services Agency (Open and Promotional)
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Employment Services Management Analyst - Human Services Agency (Open and Promotional)
Salary
$109,990.40 - $137,508.80 Annually
Location
County of San Mateo, CA
Job Type
Full-Time
Job Number
D181ZN
Department
Human Services Agency
Opening Date
06/24/2024
Closing Date
7/8/2024 11:59 PM Pacific
Description
Benefits
Questions
Description
The Human Services Agency (HSA) of the County of San Mateo is seeking a qualified Employment Services Management Analyst. The current vacancy within HSA is under the Employment Services Branch (ES). This incumbent will lead special projects and activities aimed at enhancing Employment Services including but not limited to CalWORKs 2.0 strategic assessment, CalWORKs Outcomes and Accountability Review (CalOAR), recruitment, contract development and monitoring, data and program performance, child care program liaison, employment dashboards and other special projects.
The ideal candidate will possess:
A Bachelor's degree from an accredited college or university in a social or behavioral science.
Be highly skilled in organization and planning, project management and community collaboration.
Have experience in making public presentations to boards, committees and other community organizations.
Be highly motivated, energetic, diplomatic, and resourceful.
Ability to encourage collaboration among colleagues throughout the organization, and to serve as a change management resource to assigned areas.
Ability to work independently and take initiative.
Strong problem-solving skills.
Strong project management skills.
Ability to understand, interpret and apply federal and state regulations.
Excellent written and oral communication skills.
Ability to be flexible and adapt to changes.
Ability to gather and analyze data and create meaningful reports.
Examples Of Duties
Duties may include, but are not limited to, the following:
Provide high-level support to the Human Services Agency Employment Services Director as needed, completing multiple and varied projects and assignments as requested.
Perform research and/or data gathering activities. Analyze and interpret data collected, and prepare periodic or special reports based on conclusions.
Represent ES at interdepartmental, community and/or professional meetings and act as liaison/facilitator and Agency representative on various committees or councils. Follow up on action items resulting from these meetings or committees.
Monitor multiple contracts, review and process invoices and contractor reports, conduct site visits to evaluate compliance with contract requirements, identify issues for improvement and work with contractors to address these issues as needed. Work with Contracts Unit to coordinate RFP processes, facilitate applicant conferences, etc.
Communicate orally and in writing to both internal and external stakeholders.
Schedule grievance hearings within the mandate deadlines.
Assist with the development of the quality improvement activities. (CalOAR and CalWORKS 2.0).
Supervision of staff.
Facilitate meetings and client focus groups.
Perform other duties as assigned.
Qualifications
Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
Knowledge of: Basic principles and practices of the County operations and its administration and organization; sources and availability of information; methods of report presentation as it relates to assigned work unit; principles of financial administration, including public budgeting and reporting and principles and practices of organizational analysis and human resource planning.
Skills/Ability to: Learn the Federal, State and local regulations and guidelines related to assigned duties; analyze a wide variety of moderate to complex administrative/operational problems and make effective operational and/or procedural recommendations; prepare effective and complete staff reports and make presentations and perform the full range of the assigned duties under minimal supervision.
Application/Examination
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, extra-help/limited term positions prior to the final filing date will receive five points added to their final passing score . A supplemental application form must be submitted in addition to our regular employment application form.
Based solely on the information provided in the application materials, an application screening committee will select those applicants whose education, training and experience most closely matches the needs of the department. Those selected will be invited to a panel interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: Monday, July 8, 2024, at 11:59 p.m. PST
Screening Date: Tuesday, July 9, 2024
Combined Civil Service Panel Interview Date: Tuesday, July 16, 2024
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity and inclusion at all levels.
Analyst: Arlene Cahill (Management Analyst - D181)
Please visit https://www.smcgov.org/media/121036/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
As an additional benefit, the County offers extensive training, wellness and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
01
IMPORTANT: Applicants for this position are required to submit responses to the following supplemental questions. Your responses will give us additional information about your background and experience related to this position and will weigh heavily in the screening process. Answer these questions completely. Be specific and concise. Neatness, clarity of expression, grammar, spelling and ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for your responses.
I have read and understand this information.
02
Describe in detail how your education and work experience qualify you for this Employment Services Management Analyst position.
03
Provide an example in which you were the lead to a project which required collaborative relations with multiple leaders. What was the project? How did you handle competing priorities?
04
Describe your experience related contracts or other related work. What was your role and participation level in the contracting process?
05
Describe your work experience collecting, analyzing, and communicating data in written reports. Also, describe your approach to presenting these results to leadership staff.
Required Question
Agency
County of San Mateo
Address
County of San Mateo Human Resources Department 455 County Center Redwood City, California, 94063-1663
Phone
(650) 363-4343
Website
https://jobs.smcgov.org
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