Job Information
Texas A&M University Customer Relationship Management Project Administrator (Remote) in United States
Job Title
Customer Relationship Management Project Administrator (Remote)
Agency
Texas A&M University - San Antonio
Department
AVP Enrollment Management
Proposed Minimum Salary
Commensurate
Job Location
San Antonio, Texas
Job Type
Staff
Job Description
The CRM Project Administrator, under general supervision, supervises, coordinates, and assists with the completion of projects. Develops and coordinates project plans through full implementation.
The CRM Project Administrator, under general supervision, supervises, coordinates, and assists with the completion of projects. Develops and coordinates project plans through full implementation.
Responsibilities:
Works to determine project needs.
Writes reports and other related materials. Monitors and reports on financial activity for assigned projects.
Works in coordination with director to purchase lists, while communicating and ensuring data standards.
Assures data hygiene and necessary data augmentation prior to data importation.
Also leads or assists in the deduplication of data.
Imports data lists assuring the recording of sources and labels attached to imported data, allowing for the integrity of workflows and insights.
Offers CRM support as well as training (1on1 and classroom).
Works with Data Insights in coordination with the Director and Assistant Director in order
Coordinates the development, design, purchase and installation and implementation of new services. Maintains database integrity, security, and accuracy.
Coordinates project activities including project initiation, value assessments, work plan development, estimating, and project controls.
Coordinates with vendors and others in the delivery and support for systems and services.
Coordinates multiple work streams to ensure cross-project dependencies and impacts are identified and managed. Ensures compliance with applicable regulations.
Assists with forecasting and progress reporting against milestones, budgetary updates, and the change management process.
May supervise staff and students.
Required Education and Experience:
Bachelor’s degree in related field.
No prior experience required.
Knowledge, Skills and Abilities:
Knowledge of word processing and spreadsheet applications.
Knowledge of standard proofreading.
Ability to multitask and work cooperatively with others.
Ability to prioritize, manage multiple projects, and meet deadlines
Application Instructions:
Please make sure to provide the following documents:
Application
Cover Letter to include two professional references
Resume
For detailed instructions on how to apply for any position on our website, please use the following link:
http://www.tamusa.edu/humanresources/job-opportunities/index.html
Summary of Employee Benefits:
https://www.tamusa.edu/humanresources/documents/summary-of-employees-benefits.pdf
Please ensure that all required documents are uploaded prior to submitting the application. Once application is submitted, no changes or revisions can be made. If you have issues with adding documents with your application, please contact HR at 210-784-2058.
In compliance with ADA, if accommodations are needed for the application process, please contact HR at (210) 784-2058.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.