Jobs for People with MS: National MS Society

Purpose and Scope:

Provide technical services required to maintain, operate, and support unclassified and classified and standalone/closed communication systems. Operate and maintain (O&M) at the Organizational Level the High Frequency (HF) Global Communications System (HFGCS) scope command and antennas. This position is in support of the Air Force Contract Augmentation Program (AFCAP) and is located at Ascension Island Auxiliary Airfield (AAAF).

Essential Responsibilities:

• Maintain communication records, including creation of initial drawings, for all communications and information cables, termination equipment, and end-item equipment.

• Implement NOTAM, TCNO, and Standard Desktop Configuration (SDC) actions within the specified implementation timelines.

• Provide the capability for all accounts to comply with FIPS 196, or current standard.

• Provide continuous monitoring to scan systems and devices for vulnerabilities.

• Support user creation (identity confirmation, credentialing, and enrollment), user management (provisioning across single or multiple systems and services, automated provisioning workflow and self-service), user access (identification, authentication and authorization) and user revocation (de-provisioning and disablement).

• Utilize Government standard desktop configuration and approved software in the development, maintenance, and operations of the unclassified and classified networks.

• Perform Property Custodian (PC) duties for all GFE IT assets IAW DAFMAN 17-1203 (CDRL A016).

• Provide maintenance and support to control the entire asset life cycle, from procurement to retirement, which includes applications, license agreements and software upgrades.

• Implement a process that resolves issues related to maintenance control, video trouble calls, network outages, server access issues, telephone admin desk.

• Resolve customers’ administrative and technical communications problems and install, configure and operate client/server devices.

• Establish network user accounts and provide voice, data, video account creation and deletion, and modification service to installation users.

• Provide customer services to base-level users and Customer Support Associates to serve as focal points for network, to include Air Force IT services and problem resolution.

• Perform fault management including the detection, isolation and correction of faults and the provision of customer feedback for all IT service problems.

• Ensure early and proactive detection of system faults through use of AF compatible system performance tools.

• Install, perform operational checks, inspect, troubleshoot, repair, overhaul, calibrate, modify, test and analyze performance of television equipment.

• Support the moves, relocations, additions to and changes from the baseline network.

• Install, operate & maintain wireless network segments to include access points and air monitors interfacing with the unclassified network.

• Perform Preventive Maintenance Inspection (PMI) on data equipment IAW T.O. 00-33A-1001 Paragraph 5 (or current version).

• Install and maintain transport systems; long-haul circuit management and operations; keying circuit encryption equipment; and installing infrastructure network equipment.

• Perform Communications-Computer Systems (C-CS) control facility quality assurance evaluations to include direction and making operational adjustments to C-CS equipment.

• Perform assessments, surveys, engineering support, installations, replacements (scheduled and unscheduled), troubleshooting, ticket escalation, outage resolution, maintain, operate and support of all the virtual and physical hardware and software infrastructure of the Communication and Air Force Information Networks assets

• Perform touch maintenance on IT equipment not directly assigned to the personnel assigned to this task order as directed by the responsible agency.

• Protect against data loss while maintaining security, fault and disaster tolerance, authorized access, and integrated data protection.

• Perform system backups on assigned systems.

• Test the LRP and COP quarterly to ensure that operational capability is confirmed with zero discrepancies allowed.

• Perform PMI on data center equipment IAW T.O. 00-33A-1001 Paragraph 5 (or current version).

• Provide preventive, corrective, scheduled and unscheduled maintenance for Alarm, Warning, Notification, Access Control and Video systems.

• Interface with the Any Console Any Station (ACAS) Global High Frequency (HF) Terminal(s) at Cape Canaveral SFS as required.

• Inspect, service, lubricate, and adjust, as well as the replace parts, minor assemblies, and subassemblies for the HFGCS.

• Provide maintenance focal point for HFGCS systems to respond to HFGCS requests and resolve HFGCS issues.

Minimum Position Knowledge, Skills and Abilities Required:

• Minimum of two (2) years’ experience and expertise related to providing technical assistance and IT support.

• Be familiar with IT concepts, practices and procedures, and have certification IAW DoDI 8500.01 and industry standards.

• Must be able to read and interpret all applicable technical data.

• Solid communications skills, strong interpersonal skills.

• Strong ability to work as a member of a diverse, dynamic team.

• Outstanding problem-solving skills and sound judgment.

• Must have or be able to obtain and maintain a SECRET level US Government Clearance. Note: US Citizenship is required to obtain a SECRET Clearance.

• Possess a valid state issued driver’s license and passport.

• Ability to successfully pass contract medical requirements and maintain requirements for duration of deployment.

• Prior overseas government contracting experience preferred.

Work Environment, Physical Demands, and Mental Demands:

• Must be able to meet the physical requirements dictated by project requirements.

• Ability to work in harsh working conditions, outdoors, and/or in extreme temperatures.

• Must be available to work outside the normal schedule if the need arises.

• Must be able to repeatedly lift up to 50 pounds and carry heavy objects routinely.

• Ability to climb, crawl, crouch, bend, stand for long periods, reach above shoulder level, extend arms at awkward angles, lift, and carry objects.

• Must be able to be alert for shifts of at least eight (8) hours.

• Personnel should be aware of moving on short notice and under adverse conditions.

• Ability to travel domestically and internationally.

OTHER RESPONSIBILITIES

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

This position is pending contract award.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans (https://www.dol.gov/agencies/ofccp/posters) and Labor Laws Posters (https://protect-us.mimecast.com/s/MI5TC2kqOqsOBPMVfnZ32U) .