Jobs for People with MS: National MS Society

C.H. Robinson is seeking a driven Associate Regional Operations Training & Support Specialist to join our dynamic team in Europe!

In this role, you'll gain hands-on experience in shaping the development of our Global Forwarding staff while mastering the core principles of our Global Operations Training Program. You will be based at any of our office locations in Europe, working primarily remotely while also having the opportunity to travel, connect with colleagues, and participate in Jumpstart training sessions live.

This is your chance to grow, make an impact, and be part of a team that’s shaping the future of logistics. Apply now and be a key player in our success!

DUTIES AND RESPONSIBILITIES  

The duties and responsibilities of this position consist of, but are not limited to, the following: 

• Collaborate with and support the Regional Manager Operations Training and Support and Global Training Team to deploy training solutions that support the delivery of a world class Global Operations Training Program 

• Host training sessions for operations employees following uniform standard processes, efficient practices and compliant industry standards 

• Adhere to a consistent training strategy across the region 

• Interface with operations staff, Compliance, Product Teams, Technology and other GF Corporate teams as needed 

• Coach and train desk level staff as needed 

• Work with the Business Process Optimization Team, Compliance Team, and Technology Team to support technology and operations process changes 

• Support designing process and technology solutions 

• Will be expected to follow testing requirements related to User Acceptance Testing (UAT) 

• Deploy training and communication strategy related to change initiatives 

• Deliver Global Forwarding related web-based learning, instructor led courses, workshops, and other various Global Forwarding trainings utilizing our organization’s LMS 

QUALIFICATIONS  

Required: 

• Minimum 1 years of Global Forwarding Operations experience 

• Advanced proficiency in Microsoft Office Suite of programs 

• Strong product knowledge in at least one mode 

• Able to work under under minimal supervision  

• Ability to travel  

Preferred:   

• Associate's or bachelor’s degree from an accredited college or university  

• Ability to collaborate and align across functional and geographical boundaries to achieve results by following established policies, procedures, and specific, detailed instructions 

• Excellent communication (oral and written), facilitation, presentation, coaching, and training skills 

• Able to actively listen to and consider others views by asking questions and check for understanding 

• Can understand and simplify complex processes to train and document accordingly  

• Detail-oriented, organizedandproductive 

• Able to multi-task and keep stakeholders informed 

• Should be a self-starter and work independently following established policies and procedures and specific, detailed instructions  

• Experience processing shipments in the Navisphere environment 

WHAT WE OFFER:

• Real opportunities to grow your talent in a fast-moving, global organization

• A fun, open, and inclusive workplace that encourages innovative thinking

• Possibility to develop your language skills in our multilingual offices

• Opportunities for professional growth with access to training platforms

• Comprehensive benefits: competitive salary and performance-based bonuses and additional benefits based on the location

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.

As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com .