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University of Southern California Associate Chief, Pharmacy (Quality) - Pharmacy Admin - Full Time 8 Hour Days (Exempt) (Non-Union) in United States

Associate Chief, Pharmacy (Quality) - Pharmacy Admin - Full Time 8 Hour Days (Exempt) (Non-Union)Apply Keck Medicine of USC Hospital Los Angeles, California

The Associate Administrator, Pharmacy (AAP) for Quality will assist the Chief Pharmacy Officer (CPO) in the administrative oversight of the enterprise pharmacy quality program. The AAP for Quality will assist pharmacy directors and managers in maintaining compliance with regulatory and accrediting standards as well as their respective medical center standards, practices and procedures. Essential to the position is the ability to assist the Pharmacy Leaders in the development of a Annual Quality Program and maintenance of targeted quality metrics throughout the year. The AAP for Quality will assist the CPO in the creation of a long-term strategic plan for quality pharmacy services to align with the key institutional goals that optimize improving medication safety and patient quality. • Clinical: Develop proactive strategies to quickly and effectively respond to sudden changes in health care services/environment (i.e. - drug shortages, IT outages, etc.). In collaboration with the medical staff, create and implement programs that optimize pharmacotherapeutic contributions to clinical outcomes and effective clinical resource utilization. • Fiscal: Assist the CPO in the preparation and management of capital and strategic planning. Assure that all drug expenditures are appropriate and that departmental resources are allocated within budget limitations. • Administrative: Forward thinking in strategic planning for pharmacy services across all acute care sites. • Academic: Foster a strong relationship between the hospitals and the USC Mann School of Pharmacy. Collaborate with the School of Pharmacy to create and nurture an exceptional learning environment for all of the pharmacy interns and residents and to ensure the advancement of pharmacy practice. Development of faculty profiles to expand research, teaching, and education.

Essential Duties:

  • Displays full understanding of governing regulations, California State Board of Pharmacy, California Code of Regulations Title 22, DEA and The Joint Commission requirements, defining and maintaining the standards of pharmacy practice while ensuring consistency with the hospital standards.

  • Displays full awareness of quality practice standards from the Institute for Safe Medication Practices (ISMP) and relevant professional organizations

  • Responsible for identifying and implementing cross-training ideas and changes in staff design and task distribution which promotes a more effective method of service delivery, ensuring that the care is safe, legal and is customer service oriented.

  • Contributes to developing and monitoring the operational budget each year, continually analyzing both positive and negative variances, and using the budget as a tool to finding more effective methods of care delivery.

  • Ensure satisfactory relationships with medical staff including clear and concise communication regarding Pharmacy Services and hospital issues and develops collaborative strategies for improved resource utilization.

  • Collaborate with hospital leadership to accomplish the goals of the institution as a whole.

  • Facilitate and encourage effective cost-containment practices through management and staff development.

  • Responsible for overseeing both short and long term planning in all aspects of management, including personnel.

  • Responsible for ensuring completion of personal evaluations, job descriptions, policies and procedures of assigned departments.

  • Make final hiring and firing decisions of personnel within direct scope of operations coordinating information with upper management and human resources according to established procedures.

  • Responsible for recruitment and retention of qualified pharmacists in leadership positions within the hospital structure.

  • Develops/revises Policies & Procedures as applicable.

  • General supervision of departmental personnel records and verification of documentation of current activity, licensure, and certification.

  • Ensure prompt investigation of complaints regarding service by department and take appropriate actions.

  • Willingly accept responsibility for special projects as assigned.

  • Maintain professional growth.

  • Serves as a coach and mentor.

  • Promotes effective communication and working relationships within the nursing areas, with ancillary departments, physicians and staff.

  • Contributes to the development of customer (patients, physicians, co-workers, etc.) service standards and expectations.

  • Assists in establishing methods for monitoring employee, patient and physician satisfaction with the services provided within the department.

  • Coordinates and integrates department services on intradepartmental, interdepartmental, and hospital wide levels.

  • Directs, guides and oversees all departmental Process Improvement processes and projects

  • Is known as a team player in the organization

  • Creates an environment to promote professional growth

  • Performs other duties as assigned.

Required Qualifications:

  • Req Ph.D. or equivalent doctorate Graduation from an accredited college of pharmacy and licensure as a registered pharmacist in the State of California. Completion of a pharmacy residency program and an advanced degree program (i.e.: Pharm.D., Ph.D.).

  • Req 10 years Progressive hospital pharmacy management experience in a hospital setting.

  • Req Demonstrated job-related experience with and/or commitment to diversity in the work/academic environment.

  • Req Excellent analytical, problem-solving, planning and evaluation skills.

  • Req Demonstrates ability to effectively work with physicians, staff, and patients.

  • Req Committed to excellence in patient care and customer service.

  • Req Record of successfully building and leading teams through change, including multi-site teams.

  • Req Demonstrates ability to utilize effective, appropriate and diplomatic oral and written communication skills.

Preferred Qualifications:

  • Pref Master’s degree MBA or MHA

  • Pref Leadership experience as a pharmacy director or medication safety officer at an academic institution is highly preferred.

  • Pref ASHP - accredited Residency in Pharmacy Certificate of Completion

Required Licenses/Certifications:

  • Req Registered Pharmacist (CA DCA) RPH – Pharm.D.

  • Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The annual base salary range for this position is $191,360.00 - $315,744.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

REQ20153051 Posted Date: 08/28/2024

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