Job Information
Bureau Vertias North America Receptionist in Saudi Arabia
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1. Position Details
1.1. Position
RECEPTIONIST
1.2. Office / Department
GES
1.3. Reporting to
Country Chief Executive
1.4. Key Working Relationship
Country Chief Executive
Admin Manager
BV Staff
2. Minimum Required Qualifications
2.1. Education
Graduate in any discipline, Computer Literate
2.2. Training
Knowledge of administrative and clerical procedures
2.3. Technical knowledge & skills
Knowledge of computers
Knowledge of customer service principles and practices
Good communication skills in English - written & oral
Excellent co-ordination & follow up skills
Ability to meet tight schedule and deadlines
2.4. Experience
2 Year experience of working in same position. Working experience in MS Office (Word, Excel, Power Point)
3. Responsibilities / Authorities
3.1. Primary Functions
Accountable for Reception area.
Ensure the reception area is tidy and presentable.
Greet & welcome the guests and direct them to the appropriate person
Answer telephone, screen and direct calls
Provide accurate information to callers
Receive and sort mail and deliveries
Ensures knowledge of staff movements in and out of organization
General administrative and clerical support
Prepare letters and documents
Receive and sort mail and deliveries
Deal with queries from the public and customers
Arrange transportation and Hotel accommodation.
3.2. HSE Requirements
Authorized to stop work if condition, situation, environment…etc is not safe to perform the activity (immediately inform to reporting person in the department for further guidance, if this authority is used).
Accountable to Take care of your own health and safety and that of people who may be affected by what you do or do not do.
Accountable for Co-operating with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare.
Perform his duties in safe environment and respond to emergency situations as required by local procedures.
Submittal of required reports within time frame / as assigned
Comply at all times with all applicable legal requirements, BV Dubai HSE
Policies, procedures and practices.
Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/ QHSE Manager
Reporting all incidents / Near Miss reporting as well as taking action whenever any unsafe act or condition is observed.
Responsible to give feedback on HSE issues for improvement as part of participation and consultation requirement.
Maintain up-to-date awareness of Corporate HSE policy, procedures and practices
Report immediately to HSE Representative and Business Line Manager any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.
4. Performance Monitoring
4.1. Continual Development
Learning quality management.
Learning organization skills
4.2. KPIs
Coordination
Organizational Skills
Punctuality
Efficiency
4.3. Monitored By
Country Chief Executive
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