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IHG Accounts Receivable Supervisor - Finance - InterContinental Hotels Group® Dubai Festival City in United Arab Emirates

Do you see yourself as an Accounts Receivable Supervisor in our Finance team here at InterContinental® Hotel Dubai Festival City?

What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

A little taste of your day-to-day:

  • To ensure room and banquet bills are supported by proper LPO/ TA Voucher/ Authorization letter, and it must be done on daily basis.

  • To send all the Invoices/ Billing on daily basis.

  • To check AR Transfer against system city ledger transfer report and to make sure that all restaurant checks/ guest folios and all charges relating to AR are received daily.

  • Responsible for reconciliation of Credit Card on daily basis.

  • To reconcile all over 30 days accounts monthly and to take out all the paid invoices.

  • To maintain an up-to-date AR Filing system.

  • Applying Payments in Accounts Receivables in the respective accounts received through bank transfer, Cheque, and credit card/cash.

  • Coordinate with Front Office Staff, Sales, Food & Beverage and Banqueting to ensure smooth operation.

  • To Assist Credit Manager in routine operation, maintain up to date records of all Accounts Receivable accounts and assist Credit Manager in conducting monthly credit meetings with Hotel’s Management.

  • Preparation of No of Days revenue in City Ledger and to ensure that the hotel standard credit policy is followed by concerned departments.

  • To do the month end invoicing of Long Staying Guest, Govt, Travel Agent and Corporate accounts.

  • Review and follow up paymaster account daily.

  • Investigate and review late charges daily & results of such investigations to be kept in file for Credit Manager’s review.

  • To follow up on the PM account with F/O and Sales in the absence of Credit Manager by personal visit and sending emails.

  • To be involved in the month end closing with Credit Manager.

  • Review banquet function sheets to ensure adherence to Credit Policy and all irregularities to be reported to Credit Manager.

  • To print AR Aging report on every 1st for last month and to send monthly statement of account by the 1st week of every month.

  • Discrepancies/Variances to be investigated and to be reported to Credit Manager.

  • Follow up on credit limit report in the absence of Credit Manager.

  • To ensure that all the credit card terminals are fine, credit card rolls, and stationary arranged from bank and to ensure that card receivables are paid.

  • To raise all required rebates, Misc. Credit and Misc. Charge.

  • To make payments and prepare for the TA Commission in the absence of superiors.

  • To assist Credit Manager in routine operations, maintain up to date records of all AR Accounts.

What we need from you:

  • Bachelor's degree in accounting, finance, or a related field.

  • Several years of experience in accounts receivable or a similar financial role.

  • Strong leadership and team management skills.

  • Proficiency in accounting software and Microsoft Excel.

  • Excellent communication and interpersonal skills.

  • Analytical mindset with a keen attention to detail.

  • Knowledge of relevant accounting principles and regulations.

What you can expect from us:

We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us, and you’ll become part of our ever-growing global family!

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

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