Jobs for People with MS: National MS Society

Working Title: Performance Improvement and Project Management Lead

Job Class: State Program Administrator Coordinator

Agency: Human Services Dept

• Job ID : 76745

• Location : Vadnais Heights

• Telework Eligible : Yes

• Full/Part Time : Full-Time

• Regular/Temporary : Unlimited

• Who May Apply : Open to all qualified job seekers

• Date Posted : 07/03/2024

• Closing Date : 07/23/2024

• Hiring Agency/Seniority Unit : Department of Human Services

• Division/Unit : Direct Care & Treatment / Community Based Services / Performance Improvement & Project Management Office (PIPMO)

• Work Shift/Work Hours : Day Shift; 8:00 a.m. - 4:30 p.m.

• Days of Work : Monday - Friday

• Travel Required : Yes - Approximately 5% (for in-person meetings, trainings, conferences, etc.)

• Salary Range: $36.71 - $54.60 / hourly

• Classified Status : Classified

• Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

• FLSA Status : Exempt - Administrative

• Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment.

This announcement may be utilized to fill three vacancies located in Vadnais Heights, MN

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

We have an exciting opportunity to be part of a growing team. We are hiring three new Performance Improvement and Project Management Leads. These are a full – time, day shift positions. The hours of work are generally Monday - Friday between 8:00 am and 4:30 pm. Days of work and hours can vary due to assigned workload. The person (s) hired for these positions will have a telework agreement in place and work primarily from home, although touchdown stations are available within our office in Vadnais Heights, Minnesota. Upon hire employees will be required to complete a telework agreement.

As a Project Lead within Performance Improvement and Project Management Office (PIPMO) for Community Based Services (CBS) - Direct Care and Treatment (DCT) you will provide guidance, structure, and management for compliance, performance improvement and reform initiatives, including strategic planning and implementation. This position leads cross-functional, interdisciplinary-teams, and works across DCT/CBS to strategically develop, align and leverage data, processes, and resources to operationalize program and policy recommendations in alignment with DCT/CBS strategic planning, Baldrige framework, and continuous quality improvement initiatives.

Primary Responsibilities Include:

• Manages the functions necessary to support the operational needs of the program/project/initiative to ensure successful development and implementation by anticipating, negotiating, assigning responsibility, costing components, using planning tools, and project management/CQI methodologies

• Leads, plans, and conducts internal audits on CBS operations and processes to ensure effectiveness and efficiencies.

• Lead qualitative and quantitative information/data collection efforts to guide development, implementation and evaluation phases of the project.

• Lead and support matrixed-teams and workgroups in developing and operationalizing DCT/CBS compliance, performance improvement and reform initiatives according to approved objectives, project charters and workgroup findings.

*As we build out this team, we are also hiring a Manager of Project Management within PIPMO. Please reference job id: 76775 for more information about that opportunity.

Minimum Qualifications

3 years specialized experience in project and/or program management demonstrating experience in:

• Process improvement skills sufficient to lead, manage, evaluate and maintain, large-scale program and/or process reforms.

• Using data and statistical analysis tools, and multiple strategic planning models sufficient to evaluate goals, measures, and program results.

• Ability to have sensitivity and respect for cultural and other differences and apply equity and inclusive workplace concepts in relation to daily work

Preferred Qualifications

• Our employees are dedicated to ensuring cultural responsiveness. Preferred candidates will have a variety of experiences working effectively with others from different backgrounds and cultures.

• Experience with CBS programs and/or Minnesota’s system of long term and support services, sufficient to set the direction of projects/initiatives and provide guidance to individuals engaged in cross divisional, matrixed-teams, including directors, managers, supervisors and staff.

• Additional experience/education/certification in project management, IT, quality, compliance, analytics, evaluation, and/or public policy;

And experience in one of the following areas

• Experience with health services referral, intake, admission, and transition processes;

• Working knowledge of performance improvement and/or health related databases, and tracking systems such as electronic health records, quality improvement dashboards, agile app databases, MS TEAMS, and/or population health tracking.

• Working knowledge of DHS’s enterprise data warehouse platforms and databases (including, but not limited to: MAXIS, MMIS, SSIS, PRISM, METS, MEC2, SEMA4, and SWIFT)

Physical Requirements

Available upon request from the local Human Resources Office.

Additional Requirements

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

REFERENCE/BACKGROUND CHECKS - The Department of Human Services will conduct reference checks to verify job-related credentials and criminal background check prior to appointment.

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.