Jobs for People with MS: National MS Society

Join us as we pursue our disruptive new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we’re committed to our work, customers, having fun and most importantly to each other’s success. Learn more about Splunk careers and how you can become a part of our journey!

Role

Splunk is looking for a Solutions Engineering Manager to join the Americas Global Shared Services (GSS) Solutions Engineering (SE) organization. In this role you will oversee a remote organization of SE generalists that support the Commercial and Field SEs across the Americas/Public Sector theater. By delivering one-off tasks, partial opportunity work, and full opportunity services. GSS SEs help lower the cost of sale and accelerate sales cycles while enabling SEs across all theaters to scale their time and bandwidth.

In this role you will need a strong growth mindset where you can be constantly evolving your team to meet the needs of the broader Splunk sales organization. You will translate corporate and sales vision into measurable results, act as an agent for change, and exemplify a customer first attitude.

Responsibilities

• Develop and lead a strong solutions engineering shared services team from fresh graduates to industry experts, primarily focusing on operational excellence and cultivating talent

• Align efforts with organizational goals and sales objectives by setting benchmarks and measuring team performance

• Foster sales partnerships, attend weekly forecast calls, and drive initiatives

• Build a team culture of continuous development and efficiency, in addition to encouraging risk-taking and creative problem-solving

• Conduct team meetings, 1:1 sessions, manage operations, and ensure SLA adherence

• Conduct talent calibration sessions and oversee team development plans

• Stay active in communication channels, complete required training

• Strong leadership of diverse and inclusive teams

• Use metrics to demonstrate and communicate; Partner with the supporting teams to build and share reports/metrics/dashboards that are meaningful to stakeholders and measure performance, volumes & quality

• Understand GSS hiring processes, maintain candidate pipelines, and manage administrative tasks. Ensure policy compliance and oversee time-off requests and coverage

• Support effective inclusive recruiting, training, coaching, team-building, and succession planning to build engaged and diverse teams passionate about a growth mindset

• Commit to continuous development, meet GSS SE Manager MBOs, stay updated on Splunk's products, and collaborate on quarterly objectives

Requirements

• This person must be located in Mountain or Western time, prior people management experience is crucial

• 1-3 years of first line leadership experience leading an Inside SE or Virtual SE organization

• Experience working in the software industry, specifically with Solutions Engineers selling SaaS products

• Technically curious and able to articulate the value that technology brings to solving customer problems

• Proven communication skills – written and oral. Ability to communicate complex ideas cross functionally across leadership and individual contributor levels both internally and externally

• Ability to lead diverse groups of people and able to challenge and develop the team to exceed their goals both personally and professionally

• Strong ability to inspire others, support an inclusive culture and role model for Splunk’s values

• Desire to learn, grow and be a part of our expanding and dynamic Team

Are you looking for an incredible place to work that celebrates innovation, leadership and creativity? Please contact us. Splunk offers competitive compensation and excellent benefits. When you join Splunk you'll be working with a team of smart people who are as passionate about our products as our customers' success.

Splunk is an Equal Opportunity Employer: At Splunk, we believe creating a culture of belonging isn’t just the right thing to do; it’s also the smart thing. We prioritize diversity, equity, inclusion, and belonging to ensure our employees are supported to bring their best, most authentic selves to work where they can thrive. Qualified applicants receive consideration for employment without regard to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition, genetic information, veteran status, or any other consideration made unlawful by federal, state, or local laws. We consider qualified applicants with criminal histories, consistent with legal requirements.

Note:

OTE Pay Ranges

For sales roles the ranges are expressed as On Target Earning or OTE (OTE = base + incentives in the form of sales incentive plans).

SF Bay Area, Seattle Metro, and New York City Metro Area

On Target Earnings: $216,000.00 - 297,000.00 per year

California (excludes SF Bay Area), Washington (excludes Seattle Metro), New York (excludes NYC Metro Area), and all other states.

On Target Earnings: $212,000.00 - 291,500.00 per year

Splunk provides flexibility and choice in the working arrangement for most roles, including remote and/or in-office roles. We have a market-based pay structure which varies by location. Please note that the On Target Earnings (OTE) range is a guideline and for candidates who receive an offer, the OTE pay will vary based on factors such as work location as set out above, as well as the knowledge, skills and experience of the candidate. In addition to OTE, this role may be eligible for equity or long-term cash awards.

Benefits are an important part of Splunk's Total Rewards package. This role is eligible for a competitive benefits package which includes medical, dental, vision, a 401(k) plan and match, paid time off and much more! Learn more about our comprehensive benefits and wellbeing offering at https://splunkbenefits.com .