Jobs for People with MS: National MS Society

The Claims and LOA Specialist will be responsible for coordinating and supporting complex Claims and LOA processes. This individual will coordinate and co-manage complex cases with our LOA vendor, ensuring that the employee experience is guided and supported. This role will need to understand the complexities of State and Federal Leave of Absence laws (FMLA and Statutory). They will also need to grasp Intuit's internal LOA policies quickly given the overlap of multiple policies.

This role will need to have a Customer Service mindset and be able to discuss complex leave scenarios with employees, managers, and internal partners. Provide guidance and educate employees, managers, and HR on complex aspects of LOA, Short-Term Disability, and State Leave of Absence coordination. Performs other duties as assigned, including participating in other activities, projects, and growth initiatives Monitors own work to ensure quality.

Qualifications - External

Education:

• Minimum High School Diploma or equivalent

• Nice to have: Associate or Bachelor's Degree

Skills :

• 5-years as an STD case manager with additional FMLA/LOA background is preferred

• Maintain information/documentation in case management system to track and ensure accurate and timely case management

• Experienced in Workday/ICIMS is preferred

• Partner experience with payroll & Legal departments a plus

• extensive knowledge of leave requirements and other legal protections afforded by the FMLA, ADA, ADAAA, HIPAA, and other applicable laws

• Strong cross-functional influencing and communication skills (written, verbal and visual)

• Excellent analytical and problem-solving skills

• Operational excellence, including end-to-end process and workflow management

Organization: Talent Solutions RPO

Salary: 60-65/hr.

Incentive (if applicable): Not Incentive Eligible

Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K.

ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status.

A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals.

Reasonable accommodation during the interview process can be provided. Contact for assistance.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.