Job Information
Petco Groomer R291611 in Tupelo, Mississippi
This is a Job Description for a Groomer in Tupelo, Mississippi
Summary:
The Pet Stylists' primary purpose is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist is responsible for prioritizing the safety, comfort, and well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to grow their expertise in grooming and individual productivity.
Duties & Responsibilities: Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures. Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers. Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management. Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament. Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolutions to questions or concerns. Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet. Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks assigned, including but not limited to cleaning air filters, vents, and drains. Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon. May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader.
Requirements and Qualifications: Successful completion of the Pet Stylist Apprentice program with Petco, or previous experience as a professional groomer and/or completion of a technical grooming training program. High-school diploma or GED preferred, though not required. Latitude for independent judgement and problem solving, using grooming skills and knowledge to solve problems in routine to moderately complex situations, with some guidance from Grooming Salon Leader, Solutions Manager, or Store General Manager when necessary. Results-driven with commitment to productivity, performance, and ownership of role in the grooming salon. Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards. Genuine passion for animals with a desire to continue a career in pet grooming. Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors. High level of proficiency in breed-specific cuts, styling techniques, and grooming standards. Strong verbal and written communication skills for interactions with pet parents and grooming team members. Capable of handling pets of all sizes and temperaments with care and empathy. Available to work weekends, evenings, and holidays, as required by the Pet Care Center's grooming schedule
Equal Opportunity/Affirmative Action Employer