Jobs for People with MS: National MS Society

Here’s a detailed overview of the responsibilities and qualifications typically expected for this role:

Responsibilities

Client Relationship Management : Establish and maintain strong, long-term relationships with key clients, acting as the main point of contact between the client and internal teams. Sales and Revenue Growth : Achieve sales targets and strategic account objectives. Identify new business opportunities within existing accounts and work on upselling and cross-selling Red Hat’s solutions. Customer Advocacy : Act as an advocate for the client within Red Hat, ensuring their needs are met and their issues are resolved promptly and effectively. Strategic Planning : Develop and execute strategic account plans tailored to each client’s needs and business objectives. Performance Monitoring : Track and report on key performance metrics, preparing regular updates and forecasts for internal stakeholders. Problem Solving : Handle customer complaints and issues in a timely manner, ensuring high levels of customer satisfaction. Market Analysis : Conduct industry and market analysis to anticipate client needs and recommend appropriate Red Hat solutions.

Qualifications

Experience : Proven work experience as a Strategic Account Manager or in a similar role, preferably in a B2B environment. Technical Skills : Proficiency with CRM software and account management systems. Understanding of sales performance metrics is essential. Communication Skills : Excellent verbal and written communication skills with the ability to engage with clients effectively and build strong relationships. Sales Acumen : Strong sales and negotiation skills with a problem-solving attitude. Education : A Bachelor’s degree in Sales, Business Administration, or a related field is typically required. Travel : Willingness to travel as needed to meet with clients and attend relevant events.

The role of a Strategic Account Manager is pivotal in ensuring Red Hat's clients receive exceptional service and support, driving mutual growth and success​

The salary range for this position is $281,650.00 - $464,830.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.

About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates have the flexibility to choose the work environment that suits their needs from in-office to fully remote to office-flex. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Opportunities are open. Join us.

Benefits

● Comprehensive medical, dental, and vision coverage

● Flexible Spending Account - healthcare and dependent care

● Health Savings Account - high deductible medical plan

● Retirement 401(k) with employer match

● Paid time off and holidays

● Paid parental leave plans for all new parents

● Leave benefits including disability, paid family medical leave, and paid military leave

● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.

Diversity, Equity & Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge.

At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are.

Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.