Jobs for People with MS: National MS Society

Job ID Number

R4991

Employment Type

Full time

Worksite Flexibility

Hybrid

Job Summary

We are looking for a motivated business analyst ready to take us to the next level! If you have experience working with UI projects, 6+ years' experience, and are looking for your next career move, apply now.

Job Description

We are looking for a Business Analyst with Agile, UI/UX documentation, and testing experience to work on eCourts projects. This position is a full time contract and hybrid role requiring 2 days onsite and 3 days remote (no exceptions).

What You’ll Do

• Work on projects involving critical data processing systems

• Develop and document business requirements, create UI/UX mockups, workflows, use cases, user stories, user documentation for training purposes, test scripts, and test plans

• Engage in fast-paced projects, remain organized, multitask, take initiatives, and provide excellent customer service

What You'll Need

• Strong experience in requirements gathering, UI/UX, creating use cases, and analysis

• Excellent communication (verbal and written) and customer service skills

• Experience with developing systems via a structured SDLC methodology, including Agile

• Experience with developing various documentation including BRD, FRD, Use Cases, User Stories

• Proficiency in developing UI/UX mockups and workflows using Visio and other design tools (Adobe XD preferred)

• Ability to gather and interpret relevant information through interviews, observation, surveys, meetings, and reading manuals/documentation

• Experience in writing test plans and test scripts and conducting various testing

• Experience in creating user training manuals and conducting user training and demos

• Ability to analyze complex business processes and workflows and propose areas for improvement

• 4-year college degree

• Relevant work experience: 6 to 8 years

Preferred:

• Customer service/end user support/helpdesk support experience (Nice to have: 4 Years)

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

#LI-KW1

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.