Jobs for People with MS: National MS Society

Description We are offering a contract employment opportunity for a Customer Service Representative in Tracy, California. This role involves working with accounts, maintaining customer order fulfillment systems, and responding to customer inquiries in a timely and accurate manner. The successful candidate will be expected to monitor the order process to ensure customer deliveries are made according to commitments and within forecast allocation.

Responsibilities:

• Enter and maintain customer order fulfillment systems using word processing and spreadsheet applications

• Monitor the order process to ensure customer deliveries are made according to commitments

• Respond to customer inquiries and requests in a timely and accurate manner

• Prepare clear, concise reports and documentation

• Draft routine customer correspondence internally and externally

• Participate in a team environment and perform team-specific activities to ensure efficient account coverage

• Utilize skills in customer service, office functions, documentation, supervising, correspondence, deliveries, word processing, order fulfillment, and spreadsheet programs. Requirements • Must possess strong customer service skills

• Ability to perform office functions and manage documentation effectively

• Experience in supervising a team or a group of individuals

• Excellent correspondence skills, both written and verbal

• Experience with handling deliveries and ensuring order fulfillment

• Proficiency in word processing and spreadsheet programs

• Ability to multitask and prioritize work in a fast-paced environment

• Strong attention to detail and problem-solving skills

• Excellent organizational skills and ability to work independently

• Ability to maintain a positive, professional demeanor under pressure

• Ability to work collaboratively with a diverse team to achieve company goals

• Must possess a high level of integrity and reliability

• Demonstrated ability to adapt to new technologies and learn new systems quickly

• Strong interpersonal skills and ability to build relationships with clients

• Must be highly motivated and demonstrate initiative in performing job duties.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .