Job Information
Scotiabank Product Systems Specialist in Toronto, Ontario
Product Systems Specialist
Requisition ID: 200033
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The Product System Specialist is a business analyst role thatenableschange bycomprehending business problems and defining end to end solutions that will maximize value to stakeholders, while aligning with technical and operational standards, guidelinesand best practices. On the Cheque Processingteamthe Product System Specialist (BA) hasopportunityto define and drive change for improved efficiency of a complex environment, with a focus on exception processing for both Cheque and EFT payment types.
Is this role right for you? In this role you will:
Facilitating and fostering understanding between technical and non-technical roles within the Bankand alsowith external vendors.
Employing a variety of techniques to understand current state, business needs, and opportunities for change. These techniques could include documentation research, observation, interviewing, data and process analysis, and independent assessment.
Analyzing and documenting complex business processes and system flows toidentifygaps, redundancies, and opportunities for optimization.
Facilitatingworksessionsand meetings with stakeholders to present andvalidatefindings, elicitrequirementsand align on solutions.
Conducting testing and validation of software features and functionalities to ensure they meet business requirements and are free of defects.
Crafting and delivering communications and other supports to ensure a seamless transition of change into the production environment.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
You have a minimum of 5 years of experience with progressively more challenging responsibilities as a Business Analyst
You have a positive outlook and are relentlessly driven by a natural curiosity about how and why things work and how to make them better. You'recomfortable with navigating ambiguity while you figure things out.
You havehigh standardsfor making sure all the t's arecrossed, andtakegreat pridein the quality of your work. You feel energized by being a thought leader on theteam, andbringing solutions to life!
Youare able tounderstand and simplify complex concepts so that you can communicate them simply to others.
You are good with time management, able to multi-task and work on multiple assignments at the same time.You'reable to effectively balance independent work with team collaboration.
You are an excellent communicator in written,verbaland visual mediums, and have strong skills in Excel, Visio andPowerpoint.
You are experienced with process modelling andanalysis, andhave a knowledge of modeling techniques such as BPMN (Business Process Model and Notation), and process analysis tools (including Visio).You'reable to use these tools and techniques to map and analyze business processes,identifyinefficiencies, and propose improvements.
You are experienced with data analysis and data visualization tools and techniques (primarily Excel), and have the ability apply these skills to extract insights from large datasets and make data-driven recommendations. Despite the experience, you love the challenge of finding new and better ways to do things.
You'refamiliar with the various phases of the Software Development Lifecycle and different project methodologies, but also know that one size does not fit all and can creatively adapt practices to meet the unique needs of an assignment.
Nice to have:
Knowledge of Payments Canada policies and rules.
Knowledge of retail and/or commercial banking practices
Knowledge of image and/or paper cheque processing
What's in it for you?
Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
Community Engagement- no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!
Work arrangements: Hybrid
#LI-Hybrid
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, pleaseclick here (https://www.scotiabank.com/careers/en/careers/technical-support-for-applicants.html) . Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.