Jobs for People with MS: National MS Society

About The Role

HUB International continues to grow and we are looking for a strong Commercial Account Associate to effectively support the busy account workflow for our Mid-Market Practice in downtown Toronto. This is an ideal role for an individual who is responsive, can handle a high volume of work, and has strong customer service. This is an ideal role for someone who is interested in learning and supporting a growing market.

What You’ll Do

• Provide our internal and external clients with prompt, courteous and professional service including handling coverage inquiries and processing client requests.

• Timely preparation of documents such as: letters, certificates, confirmation of insurance, client renewal packages, policies, submissions, binders and summaries.

• Continuously delivering quality in client service for an assigned book of business

• Accurately process endorsements, invoicing of transactions and generating reports using various program systems.

• Developing and nurturing client relationships by identifying client-specific needs; creating innovative and cost-effective solutions

• Monitoring client accounts receivable statements, and collecting outstanding premium owing;

• Building relationships with sub-brokers across Canada and writing business in the industries and programs we develop

Qualifications and expertise that pave the way for Success

• RIBO (Ontario Broker’s license)

• Typically, 2-3 years of Insurance Industry and product line experience – broking or underwriting

• Experience with programmatic commercial lines business

• Experience delivering client-focused solutions based on customer needs

• Professional communication, and strong interpersonal skills

• Strong customer service focus with the ability to deliver positive customer experiences

• Self-starter and strong team player able to work within Production and Service teams

• Effective organizational skills and time management

• Working knowledge of Microsoft Office Products (Word and Excel).

• Ability to learn and understand new systems quickly; EPIC fluency is an asset.

Elevate Your Career with HUB International

Choosing HUB International means aligning your career with the premier insurance brokerage in Canada and the fifth-largest global insurance and employee benefits broker worldwide. Our expansive network, powered by over 17,000 dedicated professionals across 500 offices in North America, sets the stage for an enriching career that promises both stability and remarkable growth opportunities. For a deeper insight into our values and vision, we invite you to explore: https://www.hubinternational.com/en-CA/about-us/ .

Your Advancement and Well-being: Our Priority

At HUB, we place immense value on the well-being and professional development of our team. Here’s what you can look forward to as part of the HUB family:

• Engage in a rewarding work environment that recognizes your contributions through a competitive pay structure, inclusive of incentives, bonuses, and additional earning opportunities.

• Benefit from flexible working arrangements and generous time-off policies designed to accommodate your lifestyle.

• Enjoy a comprehensive benefits package, including company-matched RRSPs, tailored to meet your personal and family needs.

• Grow with HUB through sponsored training and development programs, along with tuition reimbursement opportunities to fuel your career advancement.

• Receive reimbursements for professional license fees and membership dues, underscoring our commitment to your professional growth.

• Avail of special discounts on events, travel, accommodations, and personal home & auto insurance, enhancing your HUB experience.

Diversity, Equity, and Inclusion: Our Commitment

HUB International is steadfast in its commitment to fostering a diverse, equitable, and inclusive work environment. We celebrate the unique backgrounds and perspectives of our employees, ensuring all voices are heard and valued. Our selection process is meticulously designed to be accessible to everyone, and we encourage you to reach out if you require any assistance or accommodation during the recruitment phase. At HUB, equal opportunity is not just a policy; it’s the cornerstone of our culture.

Service: Our Ethos

Service is the essence of our identity at HUB International. This commitment extends beyond our clients to our employees and the communities we serve. Each of our regional offices is deeply involved in local causes, embodying our dedication to making a tangible difference. Join us and be part of a team that not only advances professionally but also contributes positively to society.

At HUB, your career is poised for greatness. Welcome to a world where your skills are valued, your professional growth is paramount, and your contribution makes a lasting impact.

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Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: Diploma