Jobs for People with MS: National MS Society

Key Account Manager Location(s): Toledo, OH, US, 43659-0001 Austin, TX, US Macon, GA, US Function: Sales Audience: Experienced Professional Work Arrangement: Remote Requisition ID: 62859 Job Description Working closely together with his/her peers and the OC functional matrix (business leadership, Strategic marketing, S&T, Product Engineer, SC, CST & Operations), the Key Account Manager, defines & executes a Key account strategy for the accounts of his/her portfolio, in accordance with the short, medium and long-term business objectives. The role is responsible for maximizing revenue, volume, and gross margin with his/her Key Accounts. The Key Account Manager is accountable for understanding the customer needs & overall market trends to collaboratively create and introduce solutions that bring value to the customer and capture fair value for Owens Corning. The role will be responsibility for leading a cross-functional key account team with an Owens Corning enterprise mindset building connections up and down the customer organization to best position Owens Corning to deliver business results. The successful candidate should be able to collect, understand and act upon relevant data, including customer insights, competitor insights and economic and industry data, as such contributing to the overall strategy and long-term success in this market. You could expect traveling up to 50% depending on season of the market and business activity and must be located within a 1 hour radius of a major airport. REPORTS TO: This position reports to Sales Leader, Foam SPAN OF CONTROL:This position provides leadership and supervision to the Strategic Key Accounts and to ASM to execute strategic plans Responsibilities Live the Safety Stand of Owens Corning and adhere to safety responsibilities Implements a personal safety action plan and review with his/her leader Ensures rigorous understanding & compliance to standard safety procedures and OC corporate policies Act as an OC steward inside or outside of the group facilities to promote safety on his/her daily activities Metrics: Demonstrates safe working practices, promoting safety awareness and performance to self and others in all areas of responsibility to achieve full compliance with site and company standards and guidelines. Knowing Our Customers Develops an intimate insight and knowledge about his/her key accounts and the related market in general. Identifies trends, values creation opportunities and key actions to execute of his/her commercial plan and overall Key Account strategy. Owns the relationship with his/her strategic key accounts and builds a strong network at all levels within their organization connecting the dots with their OC functional counterparts; based on personal integrity, trust and respect. Continuously expands business wider and deeper with to achieve exposure to key personnel, strategic goals, operating model and business plans. Has regular interactions with the key decision makers at the customers & within the OC Matrix to coordinate alignment for actions and adapts tactics and key actions if & when required. Metrics Value chain understanding Customer stakeholder map & # relevant contacts/meetings Market intelligence data capture Customer needs analysis - segmentation Supplier performance rating Customer NPS Strategy development Supports development of a long-term strategy with short and middle term milestones in coordination with the main stakeholders (product management, strategic