Jobs for People with MS: National MS Society

ProMedica Toledo Hospital is one of the largest acute-care facilities in the region. Our 794-bed hospital is staffed by more than 4,800 professional healthcare employees who serve a 27-county area throughout northwest Ohio and southeast Michigan. We also have the area’s largest board-certified medical staff, which is made up of more than 1,000 primary care and specialty physicians. Excellent customer service skills and the ability to work in a fast-paced environment are a must. In addition, for 15 consecutive years, residents of Greater Toledo have named us the Consumer Choice Award winner in our market. In fact, we’re the only hospital in northwest Ohio to receive this honor.

REPORTING RELATIONSHIPS/SUPERVISORY RESPONSIBILITIES

The Director of Pharmacy Centralized Services will oversee all centralized pharmacy operations and business services across the system. The position will supervise managers and staff responsible for pharmacy logistics, centralized bulk compounding, order verification, prior authorization and refill authorizations, and drug warehousing, driving operational consistency and financial optimization. Direct Reports: Managers in areas of sterile and non-sterile compounding, supply chain, revenue cycle, and clinic/hospital operations.

POSITION SUMMARY

Under the direction of the VP and Chief Pharmacy Officer, the Director of Pharmacy Centralized Services is responsible for strategic leadership and oversight of centralized pharmacy services across ProMedica. This includes managing bulk sterile and non-sterile compounding, centralized order verification, prior authorization, and refill authorizations, telephonic clinical pharmacy services, logistics, drug warehousing, and pharmacy system business operations. The position involves close collaboration with both local and system leaders to ensure alignment with ProMedica's strategic objectives.

ACCOUNTABILITIES

All duties listed below are essential unless noted otherwise

1. Development and Management of Department or Program Across the Pharmacy Enterprise

o Leads system-wide centralized pharmacy services to enhance financial, operational, and clinical performance.

o Directs pharmacy programs such as bulk sterile and non-sterile compounding, centralized order verification, prior authorization, and refill authorizations, telephonic clinical pharmacy services, logistics, drug warehousing, and pharmacy system business operations to align with system goals.

o Develops strategies to optimize pharmacy business services and centralized operations.

2. Financial Management and Budgetary Oversight

o Manages operating and capital budgets for centralized pharmacy services.

o Establishes and monitors financial performance metrics to ensure budget adherence.

o Identifies opportunities for cost savings and revenue growth through improved operations and procurement practices.

3. Management Responsibilities as a Senior Leader

o Provides leadership and development for managers and staff across centralized pharmacy services.

o Drives recruitment, retention, and performance accountability for diverse, high-performing teams.

o Ensures the execution of organizational priorities, promoting consistency across service lines.

4. Job-Specific Accountabilities

o Oversees system-wide bulk sterile and non-sterile compounding, centralized order verification, prior authorization, and refill authorizations, telephonic clinical pharmacy services, logistics, drug warehousing, and pharmacy system business operations

o Collaborates with the 340B program to ensure compliance, maximize savings, and mitigate risk.

o Monitors and addresses drug shortages, collaborating with clinical stakeholders to maintain critical supply levels.

o Enhances pharmacy data analytics, contract management, and technology optimization.

5. Execution of Department and Organizational Strategies, Goals, and Business Objectives

   o Aligns centralized services with ProMedica’s strategic plans and operational priorities.

o Collaborates with system and local leadership to implement best practices for financial performance and compliance.

o Drives continuous improvement in centralized operations.

6. Performs other duties as assigned.

Key Responsibilities

• Management and Oversight: Directs centralized pharmacy services, supervising staff, policies, and compliance management.

• Business Development and Growth: Identifies and operationalizes business opportunities to drive innovation and growth. Collaborates with stakeholders to align business initiatives with system priorities.

• Pharmacy Supply Chain and 340B Program: Manages procurement, inventory, and compliance with 340B regulations. Leads efforts to optimize vendor relationships and inventory control.

• Budgeting and Financial Management: Oversees financial planning for pharmacy services, analyzing performance and managing variances.

• Technology Optimization and Data Analytics: Works with IT to enhance pharmacy systems and data analytics for performance improvement.

• Drug Shortage Mitigation: Develops and implements tactics to address drug shortages and maintain supply levels.

• Strategic Collaboration: Participates in system-wide strategic planning, working with pharmacy, finance, and other leaders to drive operational alignment.

• Education and Development: Mentor staff, provide training and precept pharmacy learners. REQUIRED QUALIFICATIONS

Education: Baccalaureate degree or PharmD from an accredited school of pharmacy.

Skills: Strong business acumen with experience in financial management and performance optimization. Expertise in supply chain management, centralized operations, and 340B compliance.

Years of Experience: 5 years

License: Eligible for licensure as a pharmacist in Ohio and Michigan.

Certification: N/A

PREFERRED QUALIFICATIONS

Education: Master’s degree in pharmacy administration, healthcare administration, or business.

Skills: Experience with Lean, Six Sigma, or other quality improvement methodologies.

Years of Experience: 10 years

License: N/A

Certification: N/A

WORKING CONDITIONS

Personal Protective Equipment: N/A

Physical Demands: Prolonged periods of sitting, computer use, and attending meetings.

Environmental Conditions: Office and clinical settings with hospital noise and clinical equipment.

Travel: Regular travel across system locations for inspections, training, and meetings.

The above list of accountabilities is intended to describe the general nature and level of work performed by the incumbent; it should not be considered exhaustive.

ProMedica is a mission-based, not-for-profit integrated healthcare organizational headquartered in Toledo, Ohio. For more information, please visit www.promedica.org/about-promedica

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact employment@promedica.org

Equal Opportunity Employer/Drug-Free Workplace

Requisition ID: 92418