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Amazon Program Manager, Japan Consumer Innovation in Tokyo, Japan

Description

Amazon is seeking a Program Management leader who will leverage technology to support tens of thousands of vendors powering Amazon's growth. The Japan Consumer Innovation (JCI) Retail Scaling Team is looking for a Program Management leader who can strengthen Amazon's operations and Selling Partner (Amazon Vendors) products by combining stakeholder requirements, field-proven data, and advanced technology. This role offers a unique opportunity to collaborate with Amazon Retail leadership and Support/Tech partners across Japan and worldwide. If you are passionate about expanding Amazon JP selling partner capabilities through innovative support solutions and technology, we want to hear from you.

アマゾンの成長を支える何万ものベンダーをテクノロジーの活用で支援するプログラムマネジメントのリーダーを募集しております。 ジャパン・コンシューマー・イノベーション(JCI)リテール・スケーリング・チームでは、アマゾンの成長の原動力となる数多くのベンダーをテクノロジーで支援するプログラムマネジメントリーダーを募集しています。この職務では、ステイクホルダーのヒヤリング要件、フィールドの実証データ、および、先端技術を組み合わせ、Amazonの業務とセリングパートナー向けプロダクトを強化します。アマゾン・リテールのリーダーシップチームや、日本および世界のサポート/テクノロジーパートナーと協力できる貴重な機会です。 革新的なサポートソリューションとテクノロジーを通じて、Amazon JPのセリングパートナーの可能性を広げることに情熱をお持ちの方からのご応募をお待ちしています。

What Can Be Achieved Via This Position

• Create and communicate an engagement philosophy and vision that will affect change through "Thought Leadership", enhancing your strategic leadership capabilities.

• Champion the Voice of Vendors and collaborate with local and global teams to generate innovative solutions and challenging business problems and future needs, developing your global business acumen and cross-cultural collaboration skills.

• Understand the future direction of the business and adapt the delivery strategy of support solutions, building expertise in strategic planning and business transformation.

• Gain valuable experience in product innovation and enhancement, opening paths to senior management or product development expert roles.

このポジションで期待できること

• 思考のリーダーシップ(Thought Leadership)を発揮し、新しい発想とビジョンを示すことで変革を促進します。これにより戦略的リーダーシップのスキルを強化できます。

• ベンダーの声に耳を傾け、国内外のチームと協力して、革新的なソリューションを生み出し、難しいビジネス課題や将来のニーズに取り組みます。このプロセスでグローバルビジネスの知見と異文化協働能力を養えます。

• ビジネスの進む方向を的確に捉え、ベンダーサポートテクノロジー、ツールに関する、戦略的計画立案とプログラム推進の専門性を身につけることができます。

• プロダクト強化とイノベーションを推進する貴重な経験を積むことで、上級管理職もしくは、プロダクト開発のエキスパートへの成長機会を得ることができます。

Key job responsibilities

• Research improvement by working with local and global teams on how Vendor Support experience can be improved

• Partner with other functional teams across product and program orgs to identify vendor needs

• Understand Vendor needs and executing to high expectations in a fast-paced environment

• Interacting with stakeholders at multiple levels and in multiple locations, and working with business, marketing, tech, data and legal teams to define and deliver programs and products

• Anticipating bottlenecks, anticipating and making tradeoffs, and balancing business needs versus Vendor needs

• Making smart tradeoffs, coordinate dependencies, and maintain communication with stakeholders to efficiently develop training

• Identify business challenges/needs via executing researches and deep-dives (e.g. company-wide surveys and interviews)

• Collaborate with Global selling partner teams to leverage existing global solutions & programs and develop new content for JP Vendors

About the team

Japan Consumer Innovationの社員インタビューはこちら

Employee Interview for Japan Consumer Innovation

Basic Qualifications

  • 3+ years of program or project management experience

  • 3+ years of working cross functionally with tech and non-tech teams experience

  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience

  • Bachelor's degree

  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL

  • Experience defining program requirements and using data and metrics to determine improvements

  • Business level Japanese and English.

Preferred Qualifications

  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience

  • 3+ years of driving process improvements experience

  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

  • Experience building processes, project management, and schedules

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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