Jobs for People with MS: National MS Society

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Abbott Commercial Operations Manager in Tokyo, Japan

Primary Function / Primary Goals / Objectives (主な役割/目標/目的)

The primary function of Commercial Operations Manager is to enhance, optimize and maintain commercial operation processes, continuously improving productivity to drive business growth and gross margin improvement.

Core Job Responsibilities / Accountability / Scope (主な職務/責任/範囲)

Drive the following activities under the guidance of Commercial Director:

  • Streamline administrative tasks for Sales team (e.g. reporting, OEC related application handling and tracking) to eliminate inefficiencies and enhance the productivity.​

  • Rebuild the Veeva CRM to leverage customer data/activity logs and enable salesforce automation.​

  • Define the FSL selling process and visualize progress to enhance sales execution. ​

  • Manage VPC tracking to monitor and accelerate new patients acquisition.​

  • Establish pricing and portfolio tactics and plan to improve gross margin.​

  • Translate the Consumption Model into business questions to facilitate commercial decision-making.

  • Identify financial impact of commercial initiatives, acting as a liaison between sales, marketing and finance.

Required Skills and Competencies (必要とされるスキルおよびコンピテンシー)

  • Strong business acumen

  • Strategic thinking

  • Analytical skills

  • Excellent problem solving

  • Drive for results in an ambiguous environment

  • Autonomous worker with strong accountability

  • Ability to manage projects in a cross-functional context with excellent knowledge of project management

  • Outstanding team working with proactive attitude and communication skills

  • Flexible, open, honest mindset and attitude

  • Written and verbal communication in English and Japanese

Education Required (必要とされる知識および教育レベル)

  • Bachelor’s degree or equivalent

  • Master’s degree - preferred

Experience / Knowledge / Certification Required (必要とされる経験・知識・資格)

  • 4-6 years of experience of corporate strategy, commercial operations or management consulting

  • Solid understanding of medical device business in Japan

  • Proven track record of strategy development and execution.

  • Proven track record of project management

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com

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