Jobs for People with MS: National MS Society

Job Title: Collections Specialist

Job Description:

We are seeking a Collections Specialist to join our team. This temp-to-hire role involves managing accounts, ensuring collection efficiency, and maintaining excellent customer service.

Responsibilities:

1. Achieve 95% or better in account collections.

2. Meet collection goals (contacts per day, repossession inventory, past due budget).

3. Process customer drafts, fee waivers, and deferrals.

4. Order credit bureau reports or initiate skip tracing.

5. Document all collection efforts.

6. Process electronic payments.

7. Update management on problem accounts.

8. Provide general customer service.

Requirements:

• High School diploma or equivalent

• Excellent written, verbal, and telephone communication skills

• Strong decision-making and problem-solving abilities

• Proficiency in MS Office

• Interpersonal skills and teamwork

Preferred:

• Collections experience

• Knowledge of collections/repossession

• Bilingual in Spanish

Details:

• Type: Temp to Hire

• Hours: Mon-Thurs (8am-5pm or 10am-7pm); Fri (8am-6pm)

• Pay: $ 19.00/hr

Apply now to join our team!

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.