Job Information
Numotion Service Technician in Taunton, Massachusetts
SERVICE TECHNICIAN JOB DESCRIPTION: - Visiting client?s homes to troubleshoot, diagnose and repair electronic and/or mechanical components for mobility equipment - Communicating with customers regarding concerns and resolutions - Training/educating customers and caregivers in the proper use, care and safety of equipment - Following up with customers to ensure customer satisfaction - Working with manufacturers? tech support to troubleshoot and identify required parts for repairs - Working with customer service team to coordinate daily routes and coordinate order processing - Completing necessary documents in a timely and accurate manner JOB REQUIREMENTS: - Drive to provide best-in-class service to our partners and customers - Ability to communicate effectively through electronic devices (ie. iPhone) - Possess a valid State Driver?s License with an acceptable driving record - Ability to learn in-house operational systems - Experience using hand and power tools - Mechanical and situational problem solving abilities - Ability to utilize basic electronic devices - Organizational skills - High School diploma/GED required At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short and long-term disability, a 401K plan and life insurance.?Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and we do not tolerate discrimination against our employees, customers and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. ? Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.