Jobs for People with MS: National MS Society

Job Location: Virtual, but must be commutable to Tampa, FL as training will be IN OFFICE for a minimum of 8 weeks.

Once training is done, employees report to the office 1 time a month.

Key Responsibilities:

• Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc.

• Provide timely and accurate communication, information gathering, and rendering decisions on Long-term Disability (LTD) claims according to provisions of LTD certificates.

• Communicate with a variety of constituents (claimants, doctors, nurses, employers, and attorneys) to gather information relevant to rendering decisions based on the provisions of the policy.

• Claim Specialist Trainees will be routinely evaluated for increases in their authority levels as they become more experienced in their decision making and demonstrate consistency in meeting metrics.

• Learn to develop an action plan and identify the Likely Claim Progression including identifying the return to work potential.

Essential Business Experience and Technical Skills:

Required:

• New hires should live a commutable distance from the site the role is posted in.

• High School Diploma

• 2-4 years of experience in claims or customer service

• Demonstrated critical thinking in activities requiring analysis, investigation, and/or planning.

• Strong problem solving and analytical skills.

  Preferred:

• Bachelor’s degree

• Strong communication skills, both written and oral.

Business Category

Operations - Claims

At MetLife, we’re leading the global transformation of an industry we’ve long defined. United in purpose, diverse in perspective, we’re dedicated to making a difference in the lives of our customers.

Equal Employment Opportunity/Disability/Veterans

If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.

MetLife maintains a drug-free workplace.