Jobs for People with MS: National MS Society

Job Context:

The Commercial Cards business is a $500+ Million business globally, which provides payment solutions through Credit Cards to leading multi-national corporations and public sector agencies. Clients include some of Citi CMB’s largest names, as well as major government agencies.

The business provides the largest proprietary offering of any bank, spanning over 100 countries, 64 currencies and 29 languages. The business is expanding globally which includes launching a single global processing platform, enhancement of client tools, and re-evaluation of branding and solution packages.

Commercial Cards solutions include Corporate Card (Travel & Entertainment), Purchasing Card, One Card, Virtual Card Accounts (VCA), and ePayables.

Job Purpose:

The Commercial Cards Risk and Control officer accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas. Has responsibility for volume, quality, timeliness and delivery of end results of an area.

Key Responsibilities:

Be an effective member of the Global Commercial Cards Operations Risk and Control Team

While operating within the Cards sphere, align and link in with the Risk & Controls framework more broadly in TTS Operations and beyond

Ensure alignment on Cards Risks and Controls with Business Partners

Assist in the assessment of risk and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

Compliance with Issue Management policy & procedures, including identification and formalization of operational issues that may represent a risk to the Global Commercial Cards TTS Client Operations organization with the objective of providing guidance to this organization.

Helps to establish and maintain a robust control environment and culture within the Citi businesses worldwide.

Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate policies, procedures, laws and regulatory requirements.

Assists in assessing current status of all regulation related controls.

Recommends control enhancements as needed.

Identifies best practices to be shared with global Citi businesses.

Develops and maintains tracking metrics for management reporting and escalation.

Support audit, regulatory, compliance, ORM and business monitoring reviews. Track and review deliverables. Prepare status of the audit.

Works with the organization to comply with general controls including Third Party Management Policy, Records Management, Information Security, COB, EUCs and others.

Development Value:

• Senior general operations management

• Strategy formulation and execution across a diverse and complex operating environment

• Senior Risk & Controls management

Knowledge/Experience:

• Proven ability to develop strong partnerships with Compliance, Legal, Internal Audit and Regulatory bodies

• Experience in Manager Self-Assessment (MCA) process a plus

• Knowledge of TTS Products and Operations, preferably Commercial or Consumer Cards.

• Process improvement, from concept and thought leadership stage to full execution, end-to-end

• Excellent influencing, communication, presentation and motivational skills

• Superior ability to drive the achievement of results

• Excellent middle-management (at a minimum) and solid senior management (preferably) experience in a reputable Financial Institution

• Strong Operations background

• Line management and matrix management

Skills:

• Ability to work under pressure, managing multiple activities often to tight timelines and prioritizing across different objectives

• Ability to work independently and to mobilise team focus as required

• Ability to identify and implement mitigating risk solutions

• Highly articulate, with influential written and verbal skills

• Skilled at MS Office

Qualifications:

• Bachelor’s/University degree

• 6-10 years of experience in Operations and/or Operational Risk. Other risk and control disciplines would be a plus – credit, and market.

Job Family Group:

Operations - Transaction Services

Job Family:

Cash Management

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$70,720.00 - $106,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:

Jun 17, 2024

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.