Job Information
MyFlorida OPS PROGRAM OPERATIONS SUPPORT - 72901499 in TALLAHASSEE, Florida
OPS PROGRAM OPERATIONS SUPPORT - 72901499
Date: Jul 3, 2024
Location:
TALLAHASSEE, FL, US, 32301
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 832667
Agency: Management Services
Working Title: OPS PROGRAM OPERATIONS SUPPORT - 72901499
Pay Plan: Temp
Position Number: 72901499
Salary: $15.00 per hour, up to 25 hours per week
Posting Closing Date: 07/17/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
OPS Program Operations Support
Florida Digital Service
State of Florida Department of Management Services
This position is located in Tallahassee, FL
The Florida Digital Service
The Florida Digital Service (FL[DS]) is the lead entity responsible for state enterprise cybersecurity. It was established to propose innovative solutions that securely modernize state government, including technology and information services, to achieve value through digital transformation and interoperability, and to fully support the state’s cloud-first policy.
Position Overview and Responsibilities:
The incumbent in this position supports the Office of Information Security program operations and maintaining the Cybersecurity Operations Center (CSOC). Assists with compiling reports, coordinating meetings, and maintaining a tidy and efficient workspace. Supports initiatives related to reporting, continuous improvement, standardization, and more.
Key Responsibilities include, but are not limited to:
Weekly Briefing Support:Assist with updating the weekly briefing slide deck, including populating metric sheets with accurate data. Ensure that slides are sanitized and published according to an established schedule.
Metric Gathering Support:Assist in gathering metrics and data from subject matter experts to support the generation of comprehensive reports.
Data Entry and Management:Enter and update data into spreadsheets, reports, and other repositories, maintaining accuracy and consistency across all records.
Report Compilation and Review:Compile, review, and summarize various reports. Identify and escalate discrepancies or issues and track outstanding action items to ensure timely resolution.
Process and Program Standardization:Supports the development, refinement, and documentation of processes, metrics, and templates to enhance the effectiveness of operational procedures.
Display Management:Set up and maintain various displays with relevant, accurate, and timely content.
Meeting and Appointment Coordination:Schedule and confirm meetings and appointments for various audiences. Set up calls and manage meeting schedules with agencies and vendors.
Operational Support:Provide general support for other operational and clerical functions as needed, ensuring the smooth functioning of the office and its operations. This includes maintaining a tidy and organized work area (ensuring that cords are bundled, the floor remains presentable and safe for the team and guests, etc.)
The incumbent will perform other duties as assigned by management, supporting the overall mission and objectives of the Security team.
Knowledge, Skills, and Abilities:
Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
Comfortable using various tools for data entry and management.
High level of accuracy in data entry and documentation.
Keen eye for detail to ensure reports and slides are free from errors and discrepancies.
Strong written and verbal communication skills.
Ability to effectively communicate with team members and external stakeholders.
Ability to handle confidential information.
Excellent organizational skills to manage multiple tasks and priorities.
Ability to manage time efficiently.
Ability to identify issues and escalate them appropriately.
Comfortable reviewing and summarizing complex information.
Ability to work independently and collaboratively within a team.
Positive attitude and a proactive approach to tasks.
Willingness to assist with a variety of tasks and adapt to changing needs.
Minimum Requirements:
High school diploma or equivalent
Two (2) years of professional experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).
Two (2) years of professional experience interacting with various stakeholders verbally and in writing; or
Equivalent educational or volunteer experience beyond the minimum required education.
Preferred Qualifications:
Some college coursework in business, administration, or a related field.
Prior experience in an administrative role or similar position.
Experience in an information technology environment.
Basic understanding of IT and/or information security operations is desirable.
Our Organization and Mission:
Under the direction of Governor Ron DeSantis, Secretary Pedro Allende and DMS’ Executive Leadership Team, the Florida Department of Management Services (DMS) is a customer-oriented agency with a broad portfolio that includes the efficient use and management of real estate, procurement, human resources, group insurance, retirement, telecommunications, fleet, and federal property assistance programs used throughout Florida’s state government. It is against this backdrop that DMS strives to demonstrate its motto, “We serve those who serve Florida.”
Special Notes:
DMS is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferrable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following provided email addresses:
DMS.Ability@dms.fl.gov
DMS.Veterans@dms.fl.gov
An individual with a disability is qualified if he or she satisfies the skills, experience, and other job related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DMS Human Resources (HR) Office at (850) 488-2707. DMS requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Successful completion of background screening will be required for this position
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Nearest Major Market:Tallahassee