Job Information
AECOM Finance Services Sr. Coordinator in Taguig City, Philippines
Company Description
Work with Us. Change the World.
At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.
There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.
We're one global team driven by our common purpose to deliver a better world. Join us.
Job Description
This role is responsible for managing simple finance-related queries via calls, chat, and emails and should be able to manage several conversations at once, while still providing the best possible support to our customers using English language.
Answer finance-related queries via calls, chat, and case management tool based on standard operating procedures and methodologies.
Provide guidance to AECOM employees in submitting requests in the case management tool.
Audit assigned invoices and expense reports in compliance with policies and procedures.
Perform assigned processes including but not limited to preparation or reports, reconciliation of designated accounts, and managing aging within the assigned functional areas.
Cooperate with senior Finance team members on more complex queries or requests to obtain the resolution.
Communicate the final resolution to the requestor as per agreed SLA.
Identify areas for process improvement.
Escalate identified issues and concerns to the Team Lead for timely resolution.
Maintain the SOP/DTP of current processes and incorporate documentation updates as required.
Perform multiple routine tasks in compliance with service level agreement, process, policies, and procedures.
Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
Qualifications
Must be open for a hybrid set-up (AECOM's Freedom to Grow initiative).
Must be open for night shift schedule to support Americas Region.
Graduate of any 4-year bachelor’s degree related to Finance/Business-related course.
At least 2 years of relevant professional experience in a position related to Accounts Payable.
Experience with Accounts Receivable is an advantage
Intermediate proficiency in MS Office tools
Basic knowledge and understanding of PO requisitions, processing Purchase requisitions to Purchase orders, vendor master data, and customer master data process.
Experience working with Oracle ERP System and Service Now is an advantage but is not required (nice to have).
Experience in Travel and Expenses process, Credit card administration, PO and Non-PO invoice
Excellent verbal and written communication skills in both English and French
Additional Information
Ability to effectively communicate and collaborate within a specific group of internal customers. (Communication)
Ability to maintain good customer relationship with the ability to understanding and respond to customer needs and requirements. (Customer Service)
Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)
Ability to address basic process issues and may suggest applicable solutions. (Problem Solving)
About AECOM
AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.
Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.
All your information will be kept confidential according to EEO guidelines.
ReqID: J10107430
Business Line: Geography OH
Business Group: DCS
Strategic Business Unit: GBS
Career Area: Finance
Work Location Model: Hybrid
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