Jobs for People with MS: National MS Society

Ford Hungary is looking for an Administrator Loyalty Programs (Ford Protect) to join our team in Szentendre.

Location: Szentendre

Area: Ford Customer and Service Division (FCSD) Europe

Reporting to: Supervisor & Project Manager Ford Loyalty Programs

Working with: Loyalty team, Ford Customer Service Division Finance, IT, Warranty, Insurance Company, European National Sales Companies

Area 1 – Administration of Loyalty Program contracting frameworks

• Process system framework maintenance to ensure market portfolio updates and support amendments of existing loyalty programs like Ford extended warranty, maintenance packages or Service Activated Roadside Assistance

• Support implementation of new product launches in the system

• Ensure adherence to Audit processes by providing evidence on system entry actions

• Alignment with other Ford areas (e.g. market coordinators, IT, Finance) on Ford Protect plan system set up regarding timing, approvals and validity dates

Area 2 – Others

• Support central and local Project Management

• Process Loyalty document tracking to ensure short term and long term planning of Plan Maintenance and implementations

• Ensure monthly Roadside Assistance Reporting based on information provided by Service Provider and quarterly Fleet reporting

• Work on market specific requests and questions regarding issues during registration process of loyalty products

• Support the Supervisor Ford Protect Programs regarding special requests

• BA degree

• Pronounced communication skills and teamwork skills

• Flexibility and good assertiveness

• High detail accuracy

• Good skills of Microsoft Office Programs (Excel, Word)

• Work experience within marketing, administration or finance

• Excellent English language skills, both spoken and written

Advantages:

• Experience in advanced Excel functions (macros)

• Project management experience

• Working relationship experience with Business IT What you’ll love about us:

• A great opportunity to get a comprehensive insight into how processes work at a leading vehicle manufacturing multinational company.

• A career opportunity in the long run enabling development and growth, with later opportunities for rotation.

• Being part of a fully supportive, collaborative, and dynamic team.

• Hybrid working model supporting your work-life balance.

• Shuttle bus service between local train station (Békásmegyer) and the office.

• Cafeteria – Benefits package

• As you will join a car sales company you can use your discount for used car purchase and you can have the chance to try even the most recent models during test driving days.

Location: Szentendre (hybrid)

Getting curious about this opportunity? We would love to tell you more. Stay connected with us and apply.

Requisition ID : 41952