Jobs for People with MS: National MS Society

Are you passionate about building strategic partnerships and driving innovation in the insurance sector? Join our team as an Account Manager and play a pivotal role in transforming customer relationships and delivering exceptional value through cutting-edge solutions. This opportunity will allow you to hone your AI transformation skills, build strategic partnerships, and make lasting impact across the Insurance sector. As an Account Executive, you will play a crucial role in driving innovation and delivering exceptional value to our clients. You will collaborate with industry leaders, leverage advanced technologies, and create impactful solutions that meet the evolving needs of our customers. Join us in transforming the insurance sector and making a positive impact on the lives of policy holders.

Responsibilities

• You expand your network of key internal partners to ensure execution of core tasks and account transactions. You orchestrate others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as needed to improve customers' overall experience. You lead and orchestrate extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships.

• You educate decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts. You implement strategies to engage stakeholders and sell opportunities and usage of Microsoft solutions. You proactively build and maintain a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.

• You expand your network of key internal partners to ensure execution of core tasks and account transactions. You orchestrate others to anticipate issues on customer satisfaction, determine the root cause of problems, remove blockers, and establish recovery action plans as needed to improve customers' overall experience. You lead and orchestrate extended virtual teams and key stakeholders with deep industry expertise to expand customer relationships.

• You educate decision makers of assigned accounts on Microsoft's value proposition aligned to customers' business objectives. You develop strategies to secure buy-in and execution of plans and aim to identify new opportunities within assigned accounts. You implement strategies to engage stakeholders and sell opportunities and usage of Microsoft solutions. You proactively build and maintain a strong knowledge of Microsoft's product landscape, solutions, and strategy in customer industry.

• You recognise and own your role as customer advocate and primary voice of the customer inside of Microsoft.

• You care deeply about broad impact aross the sector. You recognise that people contact insurance providers during their most vulnerable and recognise that Microsoft can help improve the experience for people making claims during a key moment that matters. You think laterally and can connect dots and opportunties for value excahnge that could have broad scale impact across the sector.

Qualifications

Required/minimum qualifications:

Bachelor's Degree in Business, Technology, or related field AND 3+ years experience working in a relevant industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR Master's Degree in Business Administration AND 2+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation OR 5+ years experience working in an industry (e.g., Financial Services, Retail, Manufacturing, Healthcare, Energy, Government, Education) and/or driving digital transformation.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .