Jobs for People with MS: National MS Society

We are looking for a casual Check-in Representative to cover shifts for regular clinic and Urgent Care as needed. Need to be available to work a minimum of 3 shifts/month based on clinic need. This position is a vital point of contact for a patient entering the HealthPartners Clinic Stillwater. This position facilitates the check in process, including greeting, assisting and directing clinic patients/families; collection of co-pays; clerical duties such as answering phones, scheduling appointments, and coordinating waiting room flow; performs related reception duties as assigned. Qualifications Education: High school diploma or equivalent Skills required: Excellent customer service skills. Ability to interact positively with people from various cultures and backgrounds. Must successfully complete all training programs during introductory period. Experience required: Two years in a position interacting with the public using telephones. Excellent verbal communication skills. Demonstrated ability to function with multiple priorities and interruptions. Experience preferred: Two years of experience as a medical receptionist Two years of experience in a customer service position Graduate of a formal training program in medical reception, an equivalent program, or a customer service program. One year of customer service experience either via telephone or in-person within the last five years Experience working with medical insurance in a professional setting Computer proficiency: Keyboarding skills Knowledge in Microsoft Word, Excel, e-mail and internet products. One year of experience using data look-up and data entry functions on a PC based computer system. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.