Job Information
Tarleton State University Assistant Director of Financial Aid Operations in Stephenville, Texas
Job Title
Assistant Director of Financial Aid Operations
Agency
Tarleton State University
Department
Financial Aid Operations
Proposed Minimum Salary
Commensurate
Job Location
Stephenville, Texas
Job Type
Staff
Job Description
The Assistant Director of Operations, under general direction of the Executive Director and Associate Director of Financial Aid, is accountable for performing daily activities of a professional financial aid administrator and provides lead technical support for the financial aid management system. The Assistant Director assists and trains financial aid staff and student workers with processing questions. Work hours are Mon-Fri 8:00am-5:00pm or as work requirements indicate with occasional before/after hours during peak times, as well as occasional Saturday events.
Must have the ability to work remotely at the request of the university in times of inclement weather or other special circumstances.
Duties and Responsibilities:
Performs management responsibilities for at least three full time staff members to ensure accurate and timely processing of all federal, state, and institutional aid programs
Acts as liaison to COD and NSLDS
Stays up to date on the ever-changing financial aid environment and monitors changes to federal and state regulations
Troubles shoots the day-to-day functional processing for all financial aid operations
Maintains monthly reconciliation of federal and state financial aid accounts
Assists Executive Director and Associate Director with state reporting and assists with internal and external audits
Provides oversight to the hiring process, employee training, performance management and personnel compliance of the position's direct reports
Adheres to the Title IV rules associated with all financial aid programs and THECB for state programs
Assists with training and compliance for staff, including the updating of policies, procedures, and training guides with Senior Processing staff, Assistant Director of Client Services, Associate Director, and Executive Director of Financial Aid
Manages two large grant programs: Texas Grant and Promise Grant programs to ensure timely and accurate processing
Represents the Office of Financial Aid as an active participating member of various university committees
Continues professional development through attendance of financial aid conferences and webinars
Processes Ad Hoc reports, Drop for Non-pay workflow and other reports as needed
Assists as needed with student appointments, events, and outreach
Education and Experience:
Bachelor's degree or equivalent combination of education and experience; required.
Six years of related experience in higher education including experience in financial aid; required.
Experience with Ellucian Banner Student Information System is preferred.
Knowledge, Skills and Abilities:
Ability to meet deadlines and maintain a high level of accuracy, professionalism and a customer service mindset.
Knowledge of financial aid counseling, verification, rules and regulations.
Working knowledge of word processing and spreadsheet programs.
Ability to work individually or as a team in a dynamic organization.
Good interpersonal communication skills.
Must be literate in the English language and able to comprehend, give and follow both written and verbal instructions.
Ability to organize and make decisions.
Ability to relate well with a diverse student population.
Ability to work well under pressure.
Ability to use tact, diplomacy, and judgment in dealing with all customers.
Ability to multi-task and work cooperatively with others.
Salary
Commensurate with experience
Salary Range
The target base annual salary range is $53,745 to $76,321 and may be negotiable based on funding availability and candidate experience/skillset in relation to the minimum requirements of this position. Tarleton State University offers a career filled with purpose and opportunity in addition to competitive wages. As part of the Tarleton family, the following benefits are also available to full time and qualifying part time employees:
Educational Benefits - employee perks that help enrich, grow, and foster career and professional development:
Family Education Benefit (Tuition Scholarship) (https://www.tarleton.edu/scholarships/employees/) – scholarship opportunities for Tarleton employees, their spouses, or their dependents available after 6 months of continued full-time employment. Click the link to learn more about this incredible Texan benefit!
Masters Educational Assistance (https://www.tarleton.edu/hr/masters-educational-assistance-eligibility-guidelines/) – is designed to invest in and assist employees further their knowledge, skills, and job effectiveness through 100% of eligible tuition and fees being paid on enrollment. Click link for additional guidelines and details!
Employee Health, Wellness, and Financial Planning (https://www.tarleton.edu/hr/benefits/)
Fully covered employee health insurance
Reimbursement of Insurance Premium Deductions! The State of Texas contributes to eligible employees’ insurance coverages as of the 1st day of the month following 60 days of employment in an eligible position. For those who elect coverage PRIOR to the first of the month after 60 days of employment, Tarleton State University will reimburse employees the State contribution towards health coverage during those first 60 days.
Dental insurance
Vision insurance
Retirement and Insurance programs
Paid Leave (https://www.tarleton.edu/hr/benefits/)
Tarleton employees enjoy one of the greatest PTO packages in the area!
Paid sick leave
Holiday pay
Vacation
Longevity pay
Paid Birthday Leave – Tarleton State University awards all leave-eligible employees paid time off for their birthday!
Other
Complimentary tickets to all Athletic and Performing Fine Arts events!
Tarleton Employees enjoy two complimentary general admission tickets for athletics and performing fine arts events on campus! Join Texan Nation on the bleachers or in the auditorium.
Employee Wellness Release Time
Staff Gym Membership Discount with Campus Recreation
and other Tarleton Discounts
Qualified candidates are encouraged to submit a completed application for consideration. Initial review of applications will begin immediately and continue until position is filled.
Application Procedure:
During the application process applicants have one opportunity to enter the requested information, upload documents and Submit the application. Applicants will not be able to make changes or add additional documents once the application materials have been submitted via "Submit" action.
Employment applications must include:
Completed online application
Cover Letter / Letter of Interest addressing qualifications
Curriculum Vitae or Resume
At least 3 current professional references and their full contact information
Applications received by Tarleton State University must have all job application data entered. Failure to provide all job application data could result in an invalid submission and a rejected application. “See resume” is not an acceptable entry in the job application. Incomplete applications will not be considered.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Affirmative Action/Veterans/Disability Employer.
Founded in 1899, Tarleton State University a founding member of The Texas A&M University System, has a rich history and tradition through generations that have inspired educational excellence. Tarleton maintains a commitment to transformational student experiences and career readiness supported by engaged faculty, staff, and alumni mentors. Tarleton State University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC), earned the prestigious designation of Doctoral Universities: High Research Activity by the Carnegie Classification of Institutions of Higher Education, and is a member of the NCAA Division I, Western Athletic Conference.
Strategic Planning for the Next Decade - Tarleton Forward 2030 (https://web.tarleton.edu/tarletonforward/)
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Employee Services (https://www.tarleton.edu/hr/index.html)
Benefits
University Leadership (https://web.tarleton.edu/president/)
Research and Economic Development
Traditions and History (https://www.tarleton.edu/traditions/index.html)
Tarleton State University is an Equal Opportunity/ Affirmative Action/ Veterans/ Disability Employer. If you have questions about submitting your application, please contact employment@tarleton.edu .